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Full timeTechnology

2nd Line Help Desk Engineer - Surrey

Jump IT RecruitmentGuildford, Surrey🇬🇧United Kingdom

Why this role stands out

Advance your IT career in a supportive, established team where you'll hone your problem-solving and technical skills supporting a Microsoft-centric environment. This is a fantastic opportunity to grow within a reputable company and contribute to a happy, collaborative atmosphere. You'll thrive here if you have strong 1st and 2nd line support experience and a passion for delivering excellent IT solutions.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationGuildford, Surrey, United Kingdom
ITIL

Job description

1st Line, 2nd Line, Help Desk, Service Desk, SLA's, ITIL, Problem Solving, Incident Management, Windows, Office365, Microsoft, AD, Remote Desktop, Hardware (Desktop, Mobile and Laptop), Software, Network

New role to join our client's Surrey-based Help Desk Support team.

The role is permanent and predominantly office-based (Guildford area).

Good experience of 1st and 2nd Line support is needed across desktop, mobile, and laptops using Microsoft-based tech (Office365, AD, etc.)

Good problem-solving skills are essential.

Excellent interpersonal skills are expected.

This really is a great opportunity to join a settled, happy team!

Interested?

Please email a CV to Karen Burke at Jump IT in the first instance

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