Managing Head of Retail Sales

We operate our own local factory & showroom. The workforce is all employees, no sub-contractors, which gives us a real edge in lead times, quality control, and customer experience. We’re looking for a steady, process-driven leader to manage our sales team and methodically scale revenue. The leads, the sales process, and the technology already exist. Your responsibility is to turn them into closed sales. This role is focused strictly on our three consumer retail channels and excludes commercial and builder accounts entirely. Your mission is to generate sales.

Sit at the kitchen table and run a consultative, value-based process on a high-consideration purchase. You’re a hands-on manager who trains new recruits and develops and pushes experienced reps past their personal targets. Hold reps strictly accountable to our proven, defined in-home sales process. Own the routing, scheduling, and conversion metrics for high-value leads from returning homeowners, referrals, and national retail accounts. Lead high-impact weekly sales meetings, run in-home role-play scenarios, and drive continuous improvement.

Develop reps in the field

Conduct weekly in-home ride-alongs — coaching reps live in customers’ homes — and use our showroom to lift individual closing rates.
1% of cash collected above our established baseline. A steady stream of warm, pre-set in-home appointments across three robust pipelines.

The backing of a 30-year local legacy with our own factory, showroom, and full employee workforce — no sub-contractors.
3+ years managing a field sales team in home improvement, remodeling, or B2C consumer services.
~ Experience managing an in-home / one-call-close sales team strongly preferred.
~ Comfortable coaching a value-based, consultative selling approach — not a discount-driven one.
~ Proven experience enforcing a structured, system-based sales process.
~ Comfortable with technology, including CRM.