Quick Overview
Job Description
Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.
Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.
The Collabera Way represents our fundamentals beliefs and is founded on the following building blocks:
Company Snapshot
- Over 12,000 professionals in over 40 locations across 3 continents
- Top 10 U.S. IT Staffing Firm
- Largest minority-owned U.S. IT Staffing Firm
- Top supplier to Fortune 500 companies
- Staffing Industry Analysts’ "Best Staffing Firms to Work For" recognition 4 years in a row
• Troubleshoot/resolve service impairments in roaming, transport services, network hardware & software faults, translations, and voice/data network elements.
• Correlating customer complaints with network element performance to resolve service impacting conditions.
• Min 1-2 yr’s exp in wireless voice/data networks.
• Knowledge of data network elements and protocols including; TCP/IP, MPLS, OSI, Frame relay, ATM, X.25, RIP, OSPF, BGP, ISDN, SS7, other LAN/WAN protocols.
• Reporting, access and troubleshooting tools (Remedy trouble ticketing, Xpercom, Agilent and SANE).
• Knowledge of Lucent, Nortel, Compaq HLRs, and Motorola databases.
• Proficiency in analyzing and interpreting complex voice/data platform messages.
• Knowledge of call and digit-by-digit routing translations and dialing plans.
Should you have any questions, please feel free to call me on 973-841-2409.
Email me: sanket.kokne(at)collabera.com
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