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Fraud & Scam Ops Analyst - Protect Customers & Investigate

BOQBrisbane, Queensland🇦🇺AustraliaPosted 6 Oct 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Brisbane, Queensland, Australia

Job Description

BOQ Group is seeking a Fraud and Scam Operations Analyst to join our Financial Crime Operations team in Brisbane/Melbourne. You will review fraud alerts, investigate suspected activity, liaise with customers and take action to minimise losses.

You will maintain case records and support recovery efforts while collaborating with multiple teams across the group. The role requires analytical mindset, attention to detail, and strong communication skills to handle sensitive matters with customers and

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