Employee Relations Specialist

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for an Employee Relations Specialist (or a Compliance Specialist, as we like to call it!) to join our Human Resources Team! This individual will report into our Senior Manager of Total Rewards & Compliance and play an important role in managing and enhancing HR compliance programs, policies, reporting, and processes to ensure alignment with employment laws, workers’ compensation standards, and regulatory requirements. Working closely with leaders and partners across the organization, this role will provide compliance guidance, identify opportunities for process improvements, and support the development and implementation of practices that minimize risk and promote consistency across SupplyHouse. If you’re passionate about HR compliance, enjoy navigating complex regulations and finding practical solutions, and are excited to help build processes that support our team members and the continued growth of our organization, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility

Base Salary: The expected starting salary for the position is $73,655 to $92,069 within a full position range of $73,655 to $110,482 annually. This range reflects the long-term earning potential for the role. Our starting pay practice is the minimum to middle portion of the range, depending on experience, qualifications, and internal equity, consistent with applicable law and it is rare for a new hire to start above the midpoint.

Responsibilities:

• Manage employee relations activities for the remote office team including corrective action, performance improvement plans, internal investigations, employee terminations
• Advise HR and management regarding compliance with existing state and federal laws and new/pending legislation relating to Compensation, HR, Payroll and Benefits
• Ensure compliance with FMLA, ADA, PFL, FLI, STD, LTD and other applicable legal, state, and federal regulations such as EEO, employment and labor laws
• Maintain HR Compliance processes and policies and collaborate with partners across the organization to ensure compliance
• Create Standard Operating Procedures (SOPs) for compliance policies and programs
• Partner with HR, Fulfillment, Customer Service, and corporate teams in areas of new hire requirements (i.e., I-9, work authorizations, immigration, etc.), ADA accommodations, Workers Compensation, Employment Background Checks, Reasonable Suspicion Drug Testing, etc.
• Conduct internal audits to identify areas of potential risk and implement process improvement in all areas related to HR Compliance
• Maintain employee record retention policies and standards and ensures compliance
• Maintain company handbook, state supplements, and standalone policies and act as the subject matter expert when questions arise
• Conduct annual handbook review and update policies as necessary
• Manage the labor law subscription and notice updates across the company
• Partner with stakeholders on key reporting and analysis needs, including EEOC reporting
• Stay current on state and local employment laws, regulations, and legislative developments
• Participate in special projects and perform other duties as assigned

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 3+ years of experience in a HR Generalist, HRBP, Employee Relations, or Compliance role
• Experience managing employee relations matters and conducting workplace investigations
• Exceptional interpersonal skills and ability to maintain a professional demeanor
• High degree of integrity and demonstrated ability to maintain confidentiality
• Strong attention to detail and accuracy in managing sensitive data
• Ability to manage multiple projects simultaneously
• Excellent verbal and written communication skills
• Resourceful self-starter who can work independently and as part of a team
• Proficiency with Microsoft Office Applications including Word, Excel, SharePoint and PowerPoint

Why work with us:

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details:

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness, all application materials, assessments, and interview responses must reflect your own original work. The use of AI tools, plagiarism, or any uncredited assistance is not permitted at any stage of the hiring process and may result in disqualification. We appreciate your honesty and look forward to seeing your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.