Exchange Engineer

Exchange Engineer

Responsibilities

• Act as a Global Subject Matter Expert for email technologies, primarily Microsoft 365 Exchange Online (cloud), Exchange Hybrid (MRS and Edge servers), Microsoft Exchange SE (on-premise), Outlook clients (M365 App for Enterprise and New Outlook), OWA, and Outlook mobile app (iOS and Android).
• Ensure that the Exchange email service is running at optimal performance by working with different teams, vendors, and partners globally.
• Support and lead incident management escalation and crisis calls related to Exchange technical issues impacting the email service globally.
• Support new email large-scale projects and initiatives aimed at IT optimisation and cost reduction, increasing user productivity and security, supporting business growth, or meeting regulatory requirements.
• Design solutions for email services to meet the requirements raised by stakeholders, such as business, senior executives, legal and compliance, cybersecurity, etc.

Essential Skills

• Extensive experience in supporting and engineering Exchange Email on-premise and Exchange Hybrid environments as part of a large organisation.
• experience in migrating a large number of mailboxes to M365 Exchange Online.
• Solid working and engineering knowledge of Microsoft Exchange Server SE (automation, troubleshooting, high availability/disaster recovery, security management, patching) on large deployments.

Additional Skills & Qualifications

• Working knowledge of Microsoft Active Directory and Active Directory PowerShell modules.
• Understanding of Microsoft Azure IaaS components (e.g., Pet/Cattle VM builds, ExpressRoute connectivity, etc.).
• experience with Exchange integration on a multi-forest design at a large scale.
• Proficiency in developing PowerShell scripts and automating tasks in Exchange.
• Familiarity with network topologies and protocols, specifically DNS, load balancing, routing, and Network Address Translation (NAT).
• Knowledge of perimeter security devices and methodologies (firewalls, email gateways, proxy servers, anti-virus, etc.).
• experience with DevOps/Agile operation processes and tools.
• experience in adopting AI to resolve problems and deliver solutions (GitHub Copilot, M365 Copilot, etc.).
• Significant experience in large multinational companies.
• Respectful of different cultures, working with colleagues from across the globe.
• Strong analytical and problem-solving skills to handle complex issues and requirements at a global level.
• Excellent written and spoken communication skills with experience of successfully influencing others, negotiating effectively, and delivering compelling and persuasive presentations.
• A track record of participation in significant and complex business programmes, overcoming challenges to consistently meet/exceed objectives

Location

Sheffield, UK

Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.