Senior Program Manager

Client: SCC

Title: Senior Program Manager

Duration: 12+ Months

Location: Richmond, VA (Hybrid)

ABOUT THE ROLE

·        The SCC is looking for a PM to manage the transition to a new Banking partner for all its divisions and functions that either collect revenue, perform or support deposit duties and/or other monies processing in any capacity for the SCC (7 divisions). 

·        This will require managing the overall deliverables and resources from all stake holders, which include the selected Banking partner resources, the SCC representatives from each Revenue collecting division (6), OCC (Office of Commission Comptroller) and ETS (Enterprise Technology Services). 

·        As new technology and services will be deployed a key component will be to ensure a complete set of requirements are documented up front for each division.

·        In addition, this role will need to facilitate and support the divisions to identify changes in current processes needed to streamline activities and take full advantage of the new technology available from the selected Banking partner. 

Job Requirements:

·        Experience in program management, product ownership, IT modernization, or enterprise delivery roles or equivalent combination

·        Process reengineering & mapping experience

·        Experience consistently driving on-time delivery by establishing clear milestones, proactively managing cross-division dependencies,

·        Exp with ensuring all stakeholders remain aligned on schedule commitments 

·        Experience leading multi-division, high-visibility technology or modernization initiatives

·        Strong facilitation, communication, stakeholder management, and executive presentation skills

·        Knowledge of Agile methodologies (Scrum, Kanban) and familiarity with tools such as Jira, Planner, or similar Agile work-management platforms

·        Proficiency in Microsoft Office, SharePoint, Teams, Visio, Project, and PowerBI

·        Hands on professional to support teams and management navigate through significant processes changes

·        Ability to maintain confidentiality, exercise initiative, and demonstrate professionalism and dependability.

·        Active PMP

Desired:

·        CSM and SAFe certs

·        Experience with banking platforms and Oracle a plus, or similar ERPs

·        Experience with Revenue collections and /or cash management cycles and tools

·        CSPO, PSPO, SAFe POPM, CSM, Lean Six Sigma, ITIL Foundation, or other Agile/product credentials