People Operations Specialist

Symmetrio is recruiting a full-time on-site People Operations Specialist for our client, a medical device company based in Littleton, MA. This role will support day-to-day People Operations activities while serving as a key resource for Talent Acquisition and employee support.

The ideal candidate will be organized, detail-oriented, and comfortable working across HR operations, recruiting, employee communications, and special projects. They will work closely with the People Operations team, employees, managers, and external partners to support a positive and efficient employee experience.

This is a full-time on-site position based in Littleton, MA, offering $70,000–$80,000 annually, along with a competitive benefits package.

Responsibilities

• Work closely with the Sr. Manager of People Operations to support the department’s daily HR operations, processes, and activities in alignment with company practices and culture.
• Support employees and external immigration counsel with documentation and administrative tasks related to U.S. work visa sponsorship, ensuring documents are accurate and completed on time.
• Coordinate with employees and managers on travel and business visa requirements for travel to and from the U.S.
• Manage and support onboarding and offboarding activities for new and departing employees.
• Assist the Sr. Manager of People Operations with developing, implementing, and maintaining HR processes and procedures.
• Draft and distribute clear company-wide communications, including new hire announcements, company events, and other HR-related updates.
• Collect and analyze HR data to identify trends, support decision-making, and recommend solutions to HR operational challenges.
• Provide employees with basic guidance and support regarding HR processes, procedures, and related questions.
• Maintain accurate and up-to-date employee records and HR documentation.

• Bachelor’s degree in Human Resources, Business, or a related field, or equivalent education and experience.
• 2–3 years of HR administrative or People Operations experience.
• Working knowledge of federal and state employment laws and regulations.
• Experience with HRIS platforms and intermediate to advanced proficiency in Excel, Word, and PowerPoint.
• Strong written and verbal communication skills with excellent attention to detail.
• Experience supporting Talent Acquisition, onboarding/offboarding, employee records, or other HR operations.
• Experience working with immigration or employment-related documentation is preferred.
• Demonstrated ability to use AI tools to improve HR processes and efficiency.
• PHR certification is a plus.
• Mandarin language skills are preferred but not required.

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k)
• Paid Time Off (Vacation, Sick & Public Holidays)