Service Delivery Manager - NV1 Clearance, Hybrid Advisor

Centorrino Technologies Pty Ltd. is seeking a Service Delivery Manager to oversee end-to-end service delivery for clients, ensuring SLA/KPI targets are met and communication stays proactive.

The role requires coordinating technical, operational, and vendor teams while driving continuous improvement and risk mitigation. You will act as the primary escalation point and trusted advisor, managing incidents, producing monthly reports, and leading service review meetings.