QA Lead

QA Lead - Job Summary

The QA Lead is responsible for driving quality assurance activities across assigned applications, projects, and releases. This role provides testing leadership by coordinating test planning, execution, defect management, and release readiness efforts while working closely with business, product, and development teams. The QA Lead serves as the primary point of contact for QA activities, ensuring high-quality deliverables, adherence to testing standards, and successful outcomes throughout the software development lifecycle.

Key Responsibilities

• Lead testing efforts for assigned projects, initiatives, and production releases.
• Develop and execute test strategies, test plans, test cases, and testing schedules.
• Coordinate testing activities across QA team members and project stakeholders.
• Review requirements and designs to identify quality risks, gaps, and test coverage needs.
• Manage defect tracking, triage, prioritization, and resolution validation.
• Provide accurate status reporting on testing progress, quality metrics, risks, and release readiness.
• Collaborate with developers, business analysts, product owners, and architects to ensure requirements are testable and fully validated.
• Support functional, integration, regression, end-to-end, and user acceptance testing activities.
• Champion QA best practices and continuous improvement initiatives.
• Assist with test automation identification and implementation efforts.
• Support production deployments, validation activities, and post-release issue investigations.
• Ensure compliance with organizational quality standards and delivery processes.

Qualifications

• 5+ years of Quality Assurance experience with demonstrated leadership of testing efforts.
• Strong knowledge of Agile, Scrum, and Software Development Lifecycle (SDLC) methodologies.
• Experience with test management, defect tracking, and reporting tools.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and collaboration skills.
• Experience coordinating testing activities across multiple teams and stakeholders.
• Healthcare and insurance industry experience preferred.

• Test Strategy and Test Planning
• Functional, Integration, System, Regression, and End-to-End Testing
• Defect Management and Root Cause Analysis
• Test Case Design and Test Execution
• User Acceptance Testing (UAT) Support
• Release Validation and Production Verification
• Risk Assessment and Quality Assurance Best Practices

• Quality Ownership and Accountability
• Coordination of Testing Activities Across Teams
• Ability to Lead QA Efforts for Projects and Releases
• Decision-Making and Problem Solving
• Risk Identification and Mitigation
• Prioritization and Time Management
• Proactive Escalation and Issue Resolution

• Agile and Scrum Methodologies
• Sprint Planning and Sprint Testing
• Backlog Refinement Participation
• Story Acceptance Criteria Review
• Release and Sprint Readiness Assessment
• Cross-Functional Team Collaboration

• Test Management Tools (Jira, Azure DevOps, ALM, qTest, etc.)
• Defect Tracking and Reporting
• API Testing (Postman, SOAP UI)
• Database Validation and SQL Queries
• Automated Testing Concepts and Tools
• Web, Mobile, and Application Testing
• Basic Understanding of CI/CD Processes

• Strong Written and Verbal Communication
• Stakeholder Management
• Status Reporting and Metrics Reporting
• Facilitation of Defect Triage Sessions
• Requirements Analysis and Clarification
• Collaboration with Developers, Business Analysts, Product Owners, and Architects

• Healthcare and Health Insurance Domain Knowledge
• Claims, Membership, Provider, Authorization, or Care Management Experience
• Knowledge of Regulatory and Compliance Requirements
• Experience Supporting Large Enterprise Applications