ISO Certified International Bpo hiring for Inbound technical support process

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Job Profile:

Taking inbound calls with printer,router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

Must Have Experience in Outbound Tech Support for more than 6 months .

Must know how to close their own calls.

Must have good convincing skills.

Must have Experience in handling calls of printers, routers and anti viruses.

Salary:15% to 20% hike on last drawn

Shift :8:30pm-6:30am

Working Days:6 days(rotational Off 1 day)

call;Devopriya(HR)@ 7059753939

All your information will be kept confidential according to EEO guidelines.