Production Support

Position: Production Support

Location: Plano, TX 75024 (Onsite)

Hiring: Fulltime with Hexaware Technologies

Mandatory skills: Production support: MDM, Informatica

Job Description:

• Troubleshoot complex application and environmental issues
• Good to have skills: Data Platforms - MDM, Informatica background
• Monitor Alerts, batch jobs, data loads, and integrations
• Maintain automation, standard operating procedures, and changing logs
• Coordinate with infrastructure, network, and development teams to resolve incidents
• Assist with the configuration and operational deployment
• Development of solutions to connect customer systems and extract and transform data
• Validate and test configurations against business requirements
• Effectively investigate issues/incidents and communicate findings in a root cause analysis
• Support and document scheduled production processes