elinea Admin

Job Title: Delinea Admin

Location: Canton, MA (Remote)

Day to Day job Duties: (what this person will do on a daily/weekly basis) The Admin will also be involved in training, troubleshooting, and continuous improvement initiatives.

Key Responsibilities:

1. Expertise and Consultation:

·       Serve as the primary point of contact for all Delinea-related inquiries and issues.

·        Provide expert advice on the configuration, troubleshooting and management of Delinea products.

·        Has previous experience with account discovery scripting and password policies.

·        Work closely with clients to understand their needs and provide tailored solutions. 

·       Develop and maintain a deep understanding of Delinea's product offerings and updates.

 2. Administration, Support and Management:

·       Support the Production issues and deployment of Delinea solutions.

·        Ensure that all configurations and customizations meet client requirements and industry best practices.

·       Work on policy creation, policy templates and password management including password complexity handling.

·       Monitor and manage the performance and security of Delinea installations.

·       Troubleshoot and resolve any technical issues related to Delinea products.

3. Training and Support:

·       Develop and deliver training sessions and materials for clients and internal teams.

·       Provide ongoing support and guidance to ensure the effective use of Delinea solutions. 

·       Create and maintain documentation for processes, configurations, and best practices.

4. Continuous Improvement:

·       Identify opportunities for improving the performance and management of Delinea solutions.

·       Provide feedback and suggestions for product enhancements.

·       Contribute to the development of internal processes and standards for Delinea product use.

Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)

·       5+ years of experience in IT security, with a focus on Delinea products.