Technical Support Engineer

Technical Engineer – Data Center Exit Program

Overview:
Seeking an experienced Technical Engineer to support a Data Center Exit program across Storage and Compute/Virtualization workstreams. The role will focus on infrastructure migrations, environment builds, testing, cutovers, validation, and decommissioning while ensuring business continuity and minimizing operational risk.

Key Responsibilities:

• Support storage, server, and virtual machine migrations.
• Build and configure infrastructure environments required for migration.
• Analyze technical issues and develop effective solutions.
• Perform migration testing, validation, and troubleshooting.
• Execute cutover activities and provide post-migration support.
• Perform post-migration validation and infrastructure decommissioning.
• Coordinate closely with application, infrastructure, and business teams.
• Troubleshoot issues during migration and resolve them with minimal production impact.
• Maintain migration documentation, procedures, and status updates.
• Participate in evening and weekend migration/cutover activities as required.
• Support migration activities scheduled almost every weekend through August 2027.

Required Skills:

• Strong infrastructure engineering and troubleshooting experience.
• Experience with Storage and Compute/Virtualization environments.
• Hands-on experience with server and VM migrations.
• Experience with data center migrations, exits, consolidations, or infrastructure transformation projects.
• Strong understanding of infrastructure build, testing, cutover, and decommissioning processes.
• Excellent problem-solving and analytical skills.
• Ability to coordinate with multiple technical and business teams.
• Strong communication and documentation skills.
• Flexibility to work evenings and weekends during scheduled migration windows.

Work Schedule:
Primarily standard business hours, with regular evening/weekend work required for migration and cutover activities through August 2027