EMR Implementation Manager

Description

We are seeking a highly skilled Technology Implementation Consultant to lead ERP software deployments, client onboarding, training, and business process optimization initiatives for organizations within the construction and project-based industries. This role sits at the intersection of technology, ERP systems, accounting operations, and customer success, helping clients transform business processes through effective software implementation and adoption.

As a trusted advisor, you will guide clients through the complete implementation lifecycle, including system configuration, data migration, workflow design, user training, testing, and go-live support. The ideal candidate combines strong technical aptitude, ERP implementation experience, and business process knowledge, particularly within accounting, payroll, and construction operations.

Key Responsibilities

ERP Implementation & Technology Consulting

• Lead end-to-end ERP implementation projects, including discovery, requirements gathering, configuration, testing, deployment, and post-go-live support.
• Partner with customers to understand operational and financial workflows and align system capabilities with business objectives.
• Configure software modules, validate data integrity, support data conversion efforts, and ensure implementation readiness.
• Consult clients on industry best practices, process improvements, and technology optimization strategies.
• Assess implementation risks, identify gaps, and develop action plans to ensure successful project outcomes.
• Collaborate with project managers, technical teams, and business stakeholders throughout the implementation lifecycle.
• Support integration discussions and data exchange processes between ERP platforms and third-party applications.
• Maintain expertise in ERP functionality, system enhancements, reporting capabilities, and emerging technology solutions.

Customer Enablement & Training

• Deliver virtual and onsite training sessions for executives, accounting teams, payroll administrators, project managers, and operational users.
• Develop training plans, documentation, and adoption strategies that promote long-term client success.
• Serve as a subject matter expert and trusted advisor during onboarding and beyond.
• Troubleshoot application issues, respond to customer inquiries, and provide consultative guidance regarding system functionality and best practices.

Accounting, Payroll & Business Process Expertise

• Advise customers on accounting, payroll, job costing, and project-based financial workflows within ERP systems.
• Support clients with payroll configuration, including multi-jurisdiction, union, and non-union payroll requirements.
• Understand and translate accounting processes, financial reporting needs, and operational workflows into effective software solutions.
• Assist clients in maximizing ERP functionality to improve visibility, efficiency, compliance, and business performance.

Requirements

Required

• Experience implementing, onboarding, supporting, or training users on ERP, accounting, payroll, or business management software.
• Multi-jurisdiction payroll experience, including union and non-union environments.
• Minimum two years of experience working with accounting, payroll, finance, business operations, or ERP systems.
• Strong understanding of job cost accounting, project accounting, or construction financial operations.
• Exceptional troubleshooting, analytical, and problem-solving skills.
• Experience conducting software demonstrations, training sessions, and customer-facing presentations.
• Ability to manage multiple projects, priorities, and customer engagements simultaneously.
• Willingness to travel up to 50% throughout the United States and Canada.

Preferred

• Experience with Construction ERP platforms such as Vista, Sage, Foundation, CMiC, Acumatica, Jonas, Eclipse, or similar enterprise solutions.
• Background in technology consulting, software implementation, solution delivery, or customer success.
• Experience with SQL, XML, data migration, reporting tools, Microsoft 365, Smartsheet, Zendesk, or related technologies.
• Accounting, Finance, Information Systems, Business, or related degree.
• CPA, CPA candidate, or equivalent accounting credentials.
• Spanish or French language proficiency is a plus.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.