Oracle HR Help Desk Consultant (Remote)

Azusa Solutions is seeking an Oracle Cloud HR Help Desk Consultant to join our team of talented consultants. This is an exciting opportunity to join a growing company comprised of highly qualified, highly impactful, and multi-talented individuals.

This is a Remote position.

Eligibility

**Work must be performed in the contiguous US and involves remote work with possible scheduled on-site visits.** **Per federal government contract, U.S. citizenship is required.**

Description

In this role, you will take ownership of designing and configuring the Oracle Cloud HCM HR Help Desk module to meet the unique needs of federal government clients. You will be responsible for gathering and analyzing client requirements, identifying any gaps between current system capabilities and business objectives, and translating these findings into actionable solutions. Your day-to-day activities will include conducting Conference Room Pilots (CRPs), developing detailed test conditions and scenarios, and configuring the Oracle Core HCM module to ensure it aligns with client expectations. You will also execute unit testing to validate your configurations and serve as the primary point contact between the client and the development team, ensuring clear and consistent communication throughout the project lifecycle.

Exposure to Oracle Cloud HCM HR Help Desk, particularly in federal government environments, will be highly beneficial in this position. Familiarity with reviewing requirements, designing solutions, and drafting functional design documents for RICEFW (Reports, Integrations, Conversions, Extensions, Forms, and Workflows) will help you excel. Hands-on experience with system configuration, test execution, and defect triage will further support your success. Additionally, a willingness to upskill and pursue certification in Oracle HCM Cloud modules will enable you to stay current with evolving technologies and best practices.

Responsibilities

• Gather and evaluate client requirements identify gaps between existing system capabilities and client needs
• Conduct Conference Room Pilots (CRPs) to demonstrate system functionality and gather feedback
• Assess requirements for fit-gap analysis
• Develop comprehensive test conditions and scenarios to ensure system functionality aligns with client expectations
• Create functional design documents to guide the development team
• Design and configure the Oracle Cloud HCM HR HelpDesk module to meet specific requirements
• Assist with mapping legacy fields to Oracle HCM Cloud for conversion.
• Execute unit testing to validate system configuration
• Serve as a liaison between the client and development team, ensuring clear and effective communication
• Provide support and insights during the development phase to ensure accurate implementation
• Triage test defects and provide timely resolutions
• Support training activities for end users and stakeholders

Nice to have

• Experience in Oracle ERP or EPM Cloud
• Other Oracle HCM Cloud experience
• SOA integration
• Relevant Implementation Specialist certification

Benefit Information

Our firm offers a professional and respectful work environment, exciting opportunities for professional growth, and comprehensive benefits, including:

• Generous paid time off
• Health, vision, and dental benefits
• Long term/short term disability
• Life insurance
• 401(k) plan with match available immediately
• Employee referral incentive
• Remote or Hybrid telework arrangements are available for some positions

About Azusa

Azusa Solutions (Azusa) helps clients solve their toughest challenges in the area Enterprise Application Development and Maintenance. Azusa is an equal opportunity employer.