Datacenter Field Operations Technician

Ideal Candidate Profile: Experience in one of the following roles:
- Data Center / Fiber Optic / Structured Cabling Technician
  - Telecom / Network Deployment / Network Infrastructure Technician
Core Qualifications:
- Hands-on experience in fiber optics, structured cabling (including Cat6A), rack and stack, testing, and break-fix support.
  - Proficiency with testing tools (OTDR, power meters, cable testers) and physical network troubleshooting (Layer 1).
  - Experience using ticketing systems.
Key Responsibilities:
1.  Equipment Installation & Deployment: Install server racks and network equipment; connect switches; manage, label, and route fiber optic and copper cabling; support rack moves, upgrades, and decommissioning.
2.  Network Testing: Test newly installed fiber and network circuits using OTDR and power meters to verify quality and signal strength.
3.  Troubleshooting & Repair: Diagnose connectivity issues, replace faulty hardware (cables, optics, switches), and respond to critical outages.
4.  Maintenance: Perform preventive maintenance, clean fiber optic connectors, inspect routing, and support new build-outs.
5.  Safety & Compliance: Follow data center safety procedures, use required PPE/ESD protection, and adhere to lockout/tagout protocols.
6.  Collaboration: Work with engineering, facility, and supply chain teams; maintain ticket updates and provide clear shift handovers.
Preferred Skills & Certifications:
- Experience with liquid-cooled data center racks, barcode scanning, asset tracking, and large hyperscale data centers.
  - BICSI Installer or Technician certification.
  - OSHA 10 or OSHA 30 certification.
Physical Requirements:
- Ability to lift 50+ lbs regularly, stand/walk for extended periods, work on ladders/lifts, and handle small components in warm data center environments.