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Full timeSales

Account Manager

Recruit Mint LtdBar Hill, Cambridgeshire🇬🇧United Kingdom

Why this role stands out

This hybrid Account Manager role offers a fantastic opportunity to cultivate strong client relationships and manage the full order lifecycle within a reputable company, perfect for detail-oriented individuals eager to develop their sales and organizational skills. You'll thrive here if you are a proactive communicator with a knack for problem-solving, and you are encouraged to apply to join this dynamic team.

Quick overview

Salary£27k - £28k/yr
SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationBar Hill, Cambridgeshire, United Kingdom
CRMMicrosoft ExcelSales Forecasting

Job description

Job Title: Account Manager
  • Location: Bar Hill
  • Salary: 27-28K per annum
  • Hours: (Apply online only) Mon-Thurs (Apply online only) Friday
An exciting opportunity for a motivated and enthusiastic individual to join a fast-paced environment, supporting customer service operations. The role involves managing customer relationships and overseeing the full order process from initial enquiry through to delivery.Key Responsibilities:
  • Build and maintain strong relationships with customers via email and internal systems
  • Manage end-to-end order processing, including amendments, rescheduling, returns, and repairs
  • Respond to customer enquiries and provide timely updates on order status
  • Liaise with internal departments such as Production and Purchasing to ensure on-time delivery
  • Monitor and update order schedules, escalating any issues where necessary
  • Maintain accurate records across systems (pricing, quotations, customer data, BOMs, and drawings)
  • Prepare and update customer quotations and support RFQs
  • Raise credit and debit notes where required
  • Review and manage the customer order book, ensuring all changes are communicated effectively
  • Support stock takes, audits, and sales forecasting activities
  • Attend production meetings and contribute to operational planning
  • Identify potential issues and propose solutions to improve customer satisfaction and efficiency
Skills & Experience:
  • Previous experience in a customer service or sales support role
  • Strong organisational skills with excellent attention to detail
  • Confident communicator with the ability to build relationships
  • Proactive, self-motivated, and solution-focused
  • Strong IT skills, particularly Microsoft Excel
  • Ability to work independently and as part of a team in a fast-paced environment
  • Experience with ERP/CRM systems (e.g. SAP) desirable
  • Understanding of technical drawings and manufacturing processes desirable
Benefits:
  • 25 days annual leave plus bank holidays (increasing with service)
  • Early finish on Fridays
  • Private healthcare and dental cover
  • Life assurance and income protection
  • Employee assistance programme
  • Bonus and salary progression schemes
  • Employee discount platform
  • Enhanced family leave
  • Company events

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