Customer Lifecycle & Growth Manager

Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.

At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.

Join us at Lovehoney, where pleasure combines with creativity, data, and innovation!

We are currently looking for a Customer Value & Growth Manager, New Initiatives who will be integral to driving high-level performance across Lovehoney Group. Partnering closely with CRM, Trading, Brand, Supply Chain, Data, Legal, Compliance and regional teams, your focus will be on taking new customer value initiatives from idea to live, with an initial focus on SMS, parcel inserts and mainstream lead generation. In this role, you will combine your commercial judgement and analytical thinking with a hands-on approach to building, testing and scaling new initiatives. You will develop skills crucial to advancing in a competitive, fast-paced retail sector, all within a company that prizes dedication and results.