Junior/Senior/Lead DevOps Platform Engineer

Role: Junior/Senior/Lead - DevOps Platform Engineer

Location: Remote - USA
Employment Type: W2 Contract
About the Team

The Cloud Platform team is committed to delivering best-in-class DevSecOps capabilities and an exceptional developer experience. You will be a primary technical leader in this team, responsible for shaping our internal platform, driving strategic automation, and revolutionizing our continuous delivery practices to scale cloud-based services.

You will empower TechOps to set time-bound, clear, and concise maturity and strategic goals, and aggressively execute against that strategy to significantly improve developer experience and elevate our DevSecOps maturity across the organization.

What Is Exciting About This Opportunity

Lead the implementation of cutting-edge tools and strategies to fundamentally transform internal infrastructure platform. This includes extensive work with advanced Kubernetes, CI/CD, and Infrastructure-as-Code tools across AWS, Google Cloud Platform, and Azure. You will play a pivotal role in ensuring product roadmap, directly targeted towards AI enablement for enterprise customers, is built on a foundation of robust, AI-enabled tooling and processes.

This role offers exposure to the most challenging problems in blending MDM and Big Data worlds, with a relentless focus on advanced cost efficiency, unparalleled reliability, and pervasive availability at massive scale. You will have the opportunity to architect and implement innovative automated approaches to scalability, capacity management, cost optimization, and elasticity that set industry benchmarks.

Position Overview

Senior Staff Platform Engineer / Subject Matter Expert (SME) in infrastructure security management and services for core cloud services (MDM, RIQ, RDM, and other foundational components). This role acts as a first line of architectural authority for investigation, troubleshooting, and strategic resolution of complex service reliability issues pertaining to DevSecOps, extending beyond reactive measures to proactive platform hardening.

Key Responsibilities

• Design, implement, and manage infrastructure as code (IaC) solutions using tools such as Crossplane, Terraform, and Helm Charts to provision and manage cloud resources -this is a must-have for the role.
• Collaborate with product managers, developers, InfoSec, and other stakeholders to define platform requirements, scope, and priorities.
• Collaborate with development, operations, and quality assurance teams to streamline the software delivery process and ensure high-quality releases.
• Monitor, troubleshoot, and optimize the performance and cost of our DevOps tools and platforms to ensure reliability, availability, and scalability.
• Design zero downtime maintenance strategies for fleets of kubernetes clusters and cloud resources.
• Evaluate industry trends and recommend new tools, technologies, and best practices to improve our DevOps processes and workflows.
• Mentor junior platform engineers providing guidance, mentorship, and support to foster their growth and development.
• Act as a force multiplier to engineers and development teams by providing expert guidance on integrating with the internal platform, best practices, tools, and methodologies.
• Collaborate with security teams to integrate security controls and best practices into our DevOps processes and infrastructure.
• Document technical designs, procedures, and configurations to ensure knowledge sharing and maintain system integrity.
• Contribute to a culture of innovation, collaboration, and continuous improvement within the TechOps team and across the organization.
• Eliminate toil through the automation of existing processes with modern tooling including AI tools and agentic workflows.
• Participate in 12 hour on-call rotation

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience.
• 3 to10 years of experience working as a Cloud Engineer, or similar role, with a strong background in software development and infrastructure operations.
• Proficiency with containerization technologies (Docker, Kubernetes) and orchestration tools.
• Proficiency with declarative management tools such as Terraform, Crossplane, or Cloud Formation.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Experience in scripting and programming languages such as Go, Python or Bash.
• Hands-on experience with CI/CD tools such as Jenkins or ArgoCD.
• Exceptional troubleshooting and problem-solving skills, with the ability to quickly diagnose and resolve technical issues.
• Exceptional communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
• Proven track record of driving process improvements and implementing best practices in DevOps methodologies.

Preferred Qualifications:

• Experience with monitoring and logging tools such as Prometheus, Grafana, or OpenTelemetry.
• Knowledge of security best practices and compliance requirements in cloud environments.
• Experience with agile development methodologies and DevOps practices in a fast-paced, dynamic environment.