Scrum Master

Key Responsibilities

• Facilitation: Run Scrum ceremonies, including Sprint Planning, Daily Standups, Backlog Refinement, Demos, and Retrospectives.
• Removing Impediments: Identify and remove obstacles (blockers) hindering team progress, such as access issues, missing information, or resource constraints.
• Coaching: Guide teams and leadership on Agile principles, fostering a self-organizing, high-performing team environment.
• Stakeholder Liaison: Bridge the gap between technical teams and non-technical staff (e.g., clinicians, administrators).
• Process Improvement: Drive continuous improvement, using metrics like velocity and burndown charts to optimize delivery.
• Compliance: Ensure software and data solutions adhere to healthcare regulations (e.g., HIPAA) and quality standards. 

Required Skills and Qualifications

• Certification: Certified Scrum Master (CSM) or Professional Scrum Master (PSM).
• Experience: 3–5 years of experience in Agile delivery, with preference for experience in clinical settings, EHR systems, or healthcare data.
• Domain Knowledge: Familiarity with healthcare standards (HL7/FHIR), EHR systems, or medical device technology is often preferred.
• Communication: Strong interpersonal skills to manage conflict and facilitate cross-functional collaboration. 

Common Hiring Requirements

• Background in health tech, pharma, or insurance
• Experience with tools such as Jira, Azure DevOps, or Confluence