Why this role stands out
As a Parts Advisor at Zhejiang Dingli Machinery Co.,ltd, you'll hone your skills in inventory management and customer service within a reputable automotive company, offering a fantastic platform for career advancement. You'll thrive here if you're detail-oriented, a proactive team player with excellent communication skills, and ready to contribute to a dynamic environment. Don't miss this opportunity to grow your expertise and make a significant impact!
Quick overview
Job description
Responsibilities
- Order Prep:Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry.
- Sales & Customer Service:Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions.
- Stock Control:Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients.
- Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately.
- Basic level in Microsoft Word and Excel.
- Experienced in warehouse operations (preferred).
- Possession of a forklift license is highly desirable.
- Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage.
- Demonstrates professional phone etiquette and effectively manages email inquiries.
- Detail-oriented, diligent, positive, a strong team player, and highly reliable.
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