Maryville Residency and Clinic Coordinator

The Clinic and Residency Coordinator supports medical student rotations for the UMKC School of Medicine St. Joseph campus and is responsible for the operational and financial management of the accredited/unaccredited residency training program. The coordinator will continually assess and direct a wide range of programmatic issues including long range planning, developing projects, analyzing administrative workflow, maintaining databases, communicating with faculty and students/trainees regarding a range of issues, and managing internal and external program relations. The position works under the general direction of the Maryville Clinic Director and Site/Program Director, with a dotted-line relationship to the AHEC Director and UMKC School of Medicine St. Joseph Campus Associate Dean. In addition, the coordinator may be assigned to administer clinic schedules and assist with regulatory upkeep of clinics in the Maryville market. The coordinator must possess skills in leadership and personnel management appropriate to the complexity of running residency and clinic programs.

Onboard new residents and trainees by coordinating all aspects such as requesting resident accounts, setting up EMR training, arranging badge access, and managing orientation processes to ensure a smooth transition into the program while maintaining compliance with institutional and accreditation standards.

Work with UMKC Faculty Affairs to credential new preceptors appropriately, ensuring that all faculty members involved in training meet necessary qualifications and that their credentials are updated and verified regularly, thereby driving the ongoing development and efficacy of the training program.

Manage the evaluative processes by overseeing the assessment and feedback systems for trainees, program, faculty, and rotations, ensuring that evaluations are conducted regularly and effectively to drive continuous improvement of the educational program and adherence to accreditation requirements.

Complete new elective course requests and assist with the preparation for ACGME Self Studies and Site Visits, ensuring that the curriculum remains dynamic and aligned with both current educational standards and institutional goals.

Facilitate data gathering for clinic quality metrics such as MIPS measures, controlled substance reports, and wellness visits, while attending monthly PSQC meetings to track and maintain monthly clinic quality goals and ensure that clinic managers are updating goals as needed to drive ongoing clinic improvements.

Act as a quality consultant by working with the system clinical quality team to provide local leadership for clinic providers and teams, ensuring alignment with system goals and facilitating the necessary support for meeting clinic quality standards and compliance.

Interpret and apply ACGME and hospital policies to ensure compliance, overseeing that all procedures regarding licensing, moonlighting, annual contracts, and credentialing of trainees are tracked and reported accurately to meet regulatory and accreditation standards.

Monitor immunization records and requirements, sending timely reminders to residents and trainees to ensure that all health and safety compliance aspects are up-to-date and documented, thus maintaining a safe and compliant training environment.

Develop, implement, and oversee office systems including filing, record keeping, and distribution of materials, while evaluating and standardizing office procedures to effectively troubleshoot and resolve any issues, ensuring the smooth operation of the administrative functions of the program.

Plan and coordinate departmental events such as recruitment, orientation, and graduation, including the creation of brochures and advertisements, to ensure that all program-related activities are well-organized and effectively communicated to all stakeholders.

Coordinate job shadows for Rural Pathway students in collaboration with the AHEC Health Professions Coordinator to provide valuable learning experiences and exposure to rural healthcare settings, supporting the educational goals and professional development of students.

Other duties as assigned.

Education

• Bachelor's Degree - Related field - Preferred

Work Experience

• 2 Years - Administrative role within a not-for-profit corporation, grant-dependent organization, higher-education setting or similar field - Required
• 2 Years - Healthcare administrative or clinic quality experience - Preferred

Licenses and Certifications

• Driver's License - Valid In State - Required Upon Hire

Travel Requirements

• 10% Travel to off-site locations may be required - Required

Skills and Abilities

Essential Technical/Motor Skills

• Strong writing and communication skills, and ability to manage many concurrent projects.
• In addition, the ability to input data, type, and copy collate and answer phones as well as possesses familiarity with the Internet and E-mail.
• Typing skills of 40-50 wpm.

Interpersonal Skills

• Ability to work independently with minimal supervision.
• Enthusiasm and high level of job interest.
• Possess excellent analytical and problem-solving skills.
• Possess strong computer abilities as well as oral and written communication skills.
• Demonstrates the ability to relate well with all customers and peers.
• Ability to prioritize and organize to maximize quality, value and service.

Essential Physical Requirements

• Able to sit and view computer screen for up to three hours at a time.
• Able to frequently lift and/or move up to 25 pounds.

Essential Mental Abilities

• Able to work in often stressful environments.
• Able to prioritize and meet deadlines.
• Able to provide weekly updates on projects.
• Able to work in moderate noise level.
• Able to lead in a team environment.

Essential Sensory Requirements

• Specific vision abilities include close vision, depth perception, and ability to adjust focus.

Exposure to Hazards

Other Skills and Abilities

• Ability to develop and maintain policies and procedures.
• Ability to assist with various projects on an as needed basis.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Possess strong technical and professional skills.
• Possess strong organizational and communication skills.
• Multi-task oriented.
• Ability to work as part of a team.