Senior Account Manager

Senior Account Manager
(Delivery & Site Relationship Lead)

Location: Bolton (with regular on site presence)
Salary: Circa £35,000 - £40,000 DOE + £10,000 OTE bonus

• Are you a senior Account Manager who thrives in fast paced manufacturing environments and takes pride in delivering results on site?
• Do you enjoy owning high volume candidate fulfilment, managing day to day client relationships, and ensuring workforce stability in operationally critical settings?

If you're calm under pressure, delivery focused, and confident working closely with production and site leadership teams, we'd love to meet you.

Why Workforce?

With 17+ years of industry expertise, Workforce is a trusted recruitment partner to leading organisations across Engineering, Manufacturing, FMCG, Automotive, Healthcare, and Hospitality.

We deliver high quality temporary and permanent recruitment solutions locally, nationally, and internationally. Due to continued growth within a major food manufacturing partnership, we're looking for a Senior Account Manager to lead delivery and site level relationships for a flagship client.

The Role

This is a senior, delivery led Account Management role focused on operational execution and on site relationship management. You will act as the primary day to day contact at site level, ensuring recruitment delivery, workforce continuity, and service quality.
Commercial strategy and pricing are retained at senior leadership level your focus is delivery excellence and trusted client partnership.

What You'll Be Doing

• Act as the primary on site point of contact for a key food manufacturing client, managing all day to day delivery and relationship activity
• Own end to end candidate fulfilment across high volume roles, from vacancy briefing through to start dates, retention, and ongoing workforce stability
• Work closely with Recruitment, Resourcing, and Compliance teams to ensure fast, accurate, and compliant placements
• Maintain regular on site presence, building strong working relationships with production, engineering, and site leadership teams
• Manage and resolve day to day operational issues with professionalism and urgency, escalating where appropriate
• Monitor fulfilment levels, attrition, and workforce trends, proactively flagging risks and pressures internally
• Support service improvement initiatives and contribute insight to wider account planning discussions

What We're Looking For

• Proven experience in a high volume recruitment or account management role, ideally within Food Manufacturing, FMCG, or similarly fast paced operational environments
• Comfortable operating on site, working closely with operational and production stakeholders
• Strong understanding of candidate attraction strategies, including job boards, social media, talent pools, and database searching
• Delivery driven, organised, and resilient, with the ability to manage multiple priorities under pressure
• A confident communicator who builds trust through consistency, accountability, and execution
• Experience using ATS / CRM systems and working within KPI driven recruitment environments

What We Offer

• Competitive salary up to £40,000 DOE
• Bonus scheme linked to delivery performance, retention, service levels, and client satisfaction (OTE £10,000)
• 26 days holiday plus Bank Holidays
• Free, secure parking at our central Bolton office
• Ongoing training and development opportunities
• The opportunity to play a key role in a long term, strategic food manufacturing partnership

If you're ready to take ownership of a high profile operational account and thrive in a fast paced, delivery focused environment, please apply now!