(1111981) Product Owner - QA & Test Automation

Diversified Services Network, Inc. (DSN) is seeking a full-time Product Owner – QA & Test Automation to join our team in Chicago, IL. We offer a hybrid work model with 2 days per week of onsite work, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!

Position Overview

We are looking for a Product Owner to lead the product backlog for our QA and test automation platform. In this role, you will define and prioritize initiatives spanning test automation, test data management, environment stability, and quality reporting. You will partner closely with a testing team of 45–50 professionals as well as cross-functional engineering, DevOps, and release teams to improve automation adoption, strengthen visibility into quality metrics and release readiness, and reduce test environment and pipeline-related blockers.

Key Responsibilities

• Own and manage the product backlog for the test team's tools, frameworks, and quality initiatives.
• Define and prioritize features for test automation, test data management, environment stability, and reporting.
• Gather requirements from engineering, QA, release, and business stakeholders and translate them into clear user stories and acceptance criteria.
• Partner with QA, development, and DevOps teams to improve quality practices across the software development lifecycle.
• Drive continuous improvement of testing processes, automation coverage, and release confidence.
• Participate in sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Track key quality metrics such as defect leakage, test coverage, automation success rate, and release readiness.
• Coordinate test environments and understand dependencies within CI/CD workflows.
• Help prioritize issues related to build pipelines, test execution reliability, and deployment readiness.
• Serve as the primary point of contact for testing-related product decisions and roadmap alignment.

Required:

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field and 2–4 years of experience as a Product Owner, Business Analyst, QA Lead, or similar role in a software delivery environment.
• Solid understanding of software testing concepts, including functional, regression, integration, and automated testing.
• Experience working in Agile/Scrum teams, including writing user stories, defining acceptance criteria, and managing a prioritized backlog.
• Familiarity with test management and defect tracking tools such as Jira, Azure DevOps, TestRail, or similar.
• Basic understanding of DevOps practices, including CI/CD pipelines, release processes, and environment management.
• Strong communication and stakeholder management skills.
• Strong analytical and problem-solving skills.

Preferred/Nice to Have:

• Hands-on experience with CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or Azure DevOps.
• Familiarity with source control systems like Git.
• Awareness of environment management, deployment flows, and release coordination.
• Exposure to test automation tools such as Selenium, Cypress, Playwright, Postman, or API automation frameworks.
• Experience working with quality dashboards, reporting, and release metrics.
• Experience in regulated, enterprise, or fast-paced delivery environments.
• Knowledge of release management and quality gates.

• 401(k)

• Dental insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com

Salary expectations: $90,000-95,000 annually