Service Technician I

Service Technician I | Plymouth, CT | On-site This employer is a world-leading provider of integrated security solutions, protecting and optimizing businesses globally. With a dedicated team across numerous countries, they are committed to making the world a safer place and delivering unparalleled client experiences. They offer a comprehensive portfolio of security systems and services, powered by their people, knowledge, and technology. The Role • Respond to trouble tickets to ensure application uptime and system performance. • Diagnose and resolve application issues both individually and as part of a team. • Execute preventative maintenance tasks to maximize application availability and identify system faults. • Perform routine configuration changes, including user permissions and application settings. • Document all system modifications using a digital change control tracking system. • Conduct pre-deployment end-to-end testing of all upgrades and major modifications. What You'll Need • High School diploma or equivalent. • Experience installing and troubleshooting low voltage equipment. • Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms. • Working knowledge of network communications and IP addressing. • Strong written and verbal communication skills. • Excellent problem-solving, analytical, and time management skills. What's On Offer • Paid company training and educational assistance. • Comprehensive benefits package including medical, dental, vision, and life insurance. • 401K with a 60% match up to 6% of salary. • Paid time off, company vehicle, laptop, and cell phone provided. Apply via Haystack today!