Customer Service Representative I // Mason OH 45040

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.

Business                         Customer Service Representative I

Location                          8990 Duke Drive, Mason OH 45040, USA

Division                            Healthcare

Contract                          3 Months

Work Schedule             M-F 7:00AM - 10:00PM EST (Flexible for any 8hrs; shift)

Essential Functions

· Performs outbound calls to members and doctors’ offices to notify outcome of prior authorization, case details, and coverage dates

· Documents a call logs in the computer system (using multiple systems), and monitors outbound reporting to ensure timeliness of call completion

· Monitors requests via e-mail for outbound call notifications

· Requires proficiency in typing, communication, and customer service

· Additional duties as assigned

If you are available and interested then please reply me with your “Chronological Resume” and call me on (678)-405-3590.

Thanks & Regards,

Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W: 678 405 3590

ranadheerm@mindlance .com