Position Overview

The World Equestrian Center of Ocala is seeking a motivated and detail-oriented IT Specialist to join our dynamic team. This position is ideal for an individual passionate about technology and eager to build a career in IT. The IT Specialist will be responsible for providing technical support, maintaining IT systems, and ensuring the smooth operation of our technology infrastructure.

Key Responsibilities

• Technical Support: Assist staff and clients with IT-related issues, troubleshooting hardware and software problems.
• System Maintenance: Perform routine maintenance tasks, including system updates, backups, and monitoring of network performance.
• Installation and Configuration: Set up and configure computers, peripherals, and software for new and existing users.
• Documentation: Maintain accurate records of IT assets, configurations, and user support interactions.
• Training: Provide basic IT training to staff to enhance their understanding and use of technology resources.
• Security: Assist in implementing and maintaining cybersecurity measures to protect data and systems from threats.

Qualifications

• A Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent qualifications such as CompTIA A+, CompTIA Network+, Google IT Support Professional Certificate, or relevant work experience.
• Basic knowledge of computer hardware, software, and network systems.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to work effectively in a team environment.
• Willingness to learn and adapt to new technologies and processes.
• Customer-oriented approach with a friendly and helpful demeanor.

Preferred Skills

• Experience with Windows and Mac operating systems.
• Familiarity with common IT tools and software, such as Microsoft Office Suite, antivirus programs, and remote desktop applications.
• Basic understanding of network protocols and cybersecurity principles.
• Prior experience in an IT support role or internship.

Work Environment

The World Equestrian Center of Ocala provides a dynamic and engaging work environment. This role requires the ability to handle multiple tasks, interact with staff and clients, and manage time effectively. Occasional evening and weekend work may be required to assist with events or urgent technical issues.

Benefits: R+L Carriers/World Equestrian Center offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.