Capability Consultant

XPT Software Australia Pty Ltd Contract

Capability Consultant

Melbourne, Australia Posted on 07/17/2026

• XPT Software Australia PTY Ltd, incorporated in 2016, is a Software Services company
• XPT works with top clients across Australia in Banking, Insurance, Telecom, Retail, Energy, Mining and Manufacturing domains.
• We have 120+ technocrats in Australia working at our client locations.
• XPT Software Australia is part of group companies which has global presence across India & Europe.
• We have served 100+ clients globally, fulfilling their onsite-offshore needs.

Job Description What will your day look like?

• Manage and develop customer relationships and perceptions to achieve mutual goals.
• Product design and gap analysis to standard product functionality.
• Liaise with onshore and offshore development teams to deliver robust solutions on time.
• Demonstrate the ability to plan, prioritize and organize your time, project schedules and multiple project activities.
• Serve as a bridge between stakeholders in business and technology. Collaborate with stakeholders to analyse and validate business requirements.
• Communicate concepts to both technical and non-technical stakeholders.
• Participate in user meetings to gain understanding of customers' processes, requirements, and issues to offer solutions and continuous enhancements.
• Participate and understand all the project phases (Planning/Designing, Development/Configuration, System Test, Integration, Functionality Testing and UAT, Deployment, Post-go-live support/Hypercare) in an agile SaaS environment.
• Drive and/or participate in the requirements confirmation discussions / requirements gathering workshops.
• Run workshops with stakeholders and leaders to analyse and design solutions for associated business processes and applications. Handle gaps detected during prototyping.
• Work with the business to design or evaluate a breakdown of business processes to identify and link functional and non-functional requirements.
• Collect information, analyse requirements and solve problems, providing technical and operational support.
• Manage and engage stakeholders including customers and vendors. Build relationships, networks, vendor contracts, etc.
• Perform fit-gap analysis as needed: Analyse and assess the feasibility of stakeholder requirements, impacts and gaps in the standard delivered functionalities of SAP SuccessFactors and extended applications (including ServiceNow).
• Configure and implement SuccessFactors prototypes to meet business requirements, and participate in overall configuration management.
• Participate in the accurate updating of Configuration Workbooks.
• Perform unit testing and drive and/or participate in User Acceptance Testing and System Integration Testing as needed. Participate in defect management of issues identified.
• Conduct system walkthroughs / demos to explain the current configuration functionalities of each iteration.
• Participate in the data conversion process (extraction transformation loading) as applicable.
• Assist with cutover planning and execution.
• Responsible for the knowledge transfer of business implications and detailed requirements to the application developer(s), project manager(s) including status reporting as required.
• Provide post go-live support and application maintenance support.
• Take active responsibility for agreeing on resolution dates and resolving open queries.
• Participate in identifying areas for improvement / best practices.
• Identify and analyse risks and issues for the program or project portfolio in conjunction with project managers.

Client Relationship Development and Management

• Build long-term relationships with key stakeholders.
• Managing stakeholder relationships and communications at all stages of the project.
• Continuously support the development of our service offering and value proposition for the T&C Technology team.
• Collaborate with Subject Matter Experts across the business to extract required knowledge.

Must Have

• Extensive implementation / support experience in SAP SuccessFactors Employee Central, Talent Management and Development.
• Extensive data experience in SAP SF and HR IT, People Operations.
• Good working knowledge of ServiceNow HR Service Delivery Module and Employee Centre.
• Moderate experience as a Human Resource business user, or another HR role.
• At least 3 implementations of SAP SuccessFactors working as a talent management (Performance and goals, Succession and Learning and Development) lead functional consultant.
• Understanding of the unified SuccessFactors solution and the touch points with other SF modules (e.g. Learning, Talent, Recruiting etc.).
• Experience in all aspects of SuccessFactors HCM implementation/continuous improvement including requirements gathering, fit or gap analysis, functional design development, user acceptance testing, training and deployment activities.
• Experience on working with stakeholders on requirements and business process definition, software development / systems integration and application support.
• Ability to document and present solutions using various methods (people facing, presentations, and demos).
• Knowledge of HR business process design and development.
• Previous consulting experience working with global companies / exposure to internal project work.
• Good analytical skills to help our stakeholders to find best solutions for their business requirements.
• Good interpersonal skills, including strong verbal and written communication.
• Able to work under pressure without supervision, and a good team player.
• Proven ability to work creatively and analytically in a problem solving environment.
• Excellent leadership and interpersonal skills.
• Planning and coordination of own and/or team's work activities to meet commitments and quality expectations.
• Strong communication skills (speaking, writing, listening).
• Excellent presentation, communication and negotiation skills.
• Good knowledge of HCM concepts and HR processes.
• Employee experience mindset and human centered design principles.

Here's what you'll need

Experience, expertise and certification/s:

• SAP SuccessFactors Talent Management module
• SAP SuccessFactors Succession and Learning and Development
• Clear understanding of the data elements and structures underlying