Capability consultant

XPT Software Australia Pty Ltd Contract

Capability consultant

Melbourne, Australia

Job Description

Capability consultant -

What will your day look like?

• Manage and develop customer relationships andperceptions to achieve mutual goals.
  
• Product design and gap analysis to standard productfunctionality.
  
• Liaise with onshore and offshore development teams todeliver robust solutions on time.
  
• Demonstrate the ability to plan, prioritize andorganize your time, project schedules and multiple project activities.
  
• Serve as a bridge between stakeholders in business andtechnology. Collaborate with stakeholders to analyse and validate businessrequirements
  
• Communicate concepts to both technical andnon-technical stakeholders
  
• Participate in user meetings to gain understanding ofcustomers' processes, requirements, and issues to offer solutions andcontinuous enhancements
  
• Participate and understand all the project phases(Planning/Designing,Development/Configuration,System Test,Integration, Functionality Testing and UAT, Deployment, Post-go livesupport/Hypercare) in an agile SaaS environment
  
• Drive and/or participate in the requirementsconfirmation discussions / requirements gathering workshops
  
• Run workshops with stakeholders and leaders to analyseand design solutions for associated business processes and applications.Handle gaps detected during prototyping.
  
• Work with the business to design or evaluate abreakdown of businesses processes to identify and link functional andnon-functional requirements.
  
• Collect information, analyse requirements and solveproblems, providing technical and operational support.
  
• Manage and engage stakeholders including customers andvendors. Build relationships, networks, vendor contracts, etc.
  
• Perform fit-gap analysis as needed: Analyse and assess the feasibility of stakeholder requirements, impacts and gaps in the standard delivered functionalities of SAP SuccessFactors and extendedapplications (including ServiceNow).
  
• Configure and implement SuccessFactors prototypes to meet business requirements, and participate in overall configurationmanagement
  
• Participate in the accurate updating of ConfigurationWorkbooks
  
• Perform unit testing and drive and/or participate inUser Acceptance Testing and System Integration Testing as needed.Participate in defect management of issues identified
  
• Conduct system walkthroughs / demos to explain thecurrent configuration functionalities of each iteration
  
• Participate in the data conversionprocess(extraction-transformation-loading)as applicable
  
• Assist with cutover planning and execution
  
• Responsible for the knowledge transfer of businessimplications and detailed requirements to the application developer(s),project manager(s) including status reporting as required.
  
• Provide post go-live support and applicationmaintenance support
  
• Take active responsibility for agreeing on Resolutiondates and resolving open queries
  
• Participate in identifying areas for improvement / bestpractices
  
• Identify and analyse risks and issues for the programor project portfolio in conjunction with project managers.
  

ClientRelationship Development and Management

• Build long-term relationships with key stakeholders
  
• Managing stakeholder relationships and communicationsat all stages of the project.
  
• Continuously support the development of our serviceoffering and value proposition for the T&C Technology team.
  
• Collaborate with Subject Matter Experts across thebusiness to extract required knowledge
  

MustHave:

• Extensive Implementation / Support experience in SAPSuccessFactors Employee Central, Talent Management and Development.
  
• Extensive Data experience in SAP SF and HR IT, PeopleOperations.
  
• Good working knowledge of ServiceNow HR ServiceDelivery Module and Employee Centre
  
• Moderate experience as a Human Resource business user,or another HR role.
  
• At least 3 implementations of SAP SuccessFactorsworking as a Talent Management (Performance and goals, Succession andLearning and Development) lead functional consultant.
  
• Understanding of the unified SuccessFactors solutionand the touch points with other SF modules (e.g. Learning, Talent,Recruiting etc.).
  
• Experience in all aspects of SuccessFactors HCMimplementation/Continuous Improvement including requirements gathering,fit or gap analysis, functional design development, user acceptancetesting, training and deployment activities
  
• Experience on working with stakeholders on requirementsand business process definition, Software Development/Systems Integrationand Application Support
  
• Ability to document and present solutions using variousmethods (people facing, presentations, and demos)
  
• Knowledge of HR business process design anddevelopment
  
• Previous consulting experience working with globalcompanies / Exposure to Internal project work
  
• Good analytical skills to help our stakeholders to findbest solutions for their business requirements
  
• Good interpersonal skills, including strong verbal andwritten communication
  
• Able to work under pressure without any supervision,and a good team player
  
• Proven ability to work creatively and analytically in aproblem-solving environment.
  
• Excellent leadership and interpersonal skills.
  
• Planning and coordinating of own and/or team's workactivities to meet commitments and quality expectations.
  
• Strong communication skills (speaking, writing,listening)
  
• Excellent presentation, communication and negotiationskills
  
• Good knowledge of HCM concepts and HR processes
  
• Employee experience mindset and human centred designprinciples
  

Here'swhat you'll need:

Experience,Expertise and Certification/s:

• SAP SuccessFactors Talent Management module
  
• SAP SuccessFactors Succession and Learning andDevelopment
  
• Clear understanding of the data elements and structuresunderlying