Dev Ops Engineer - Lead - Plano

Job#: 3054471
Job Description:
Network/Operations - Dev Ops Engineer - Lead
Location: Plano, Texas (Onsite)
Alternate Location: Richmond, VA
Role Overview
The ideal candidate is an engineer who can bridge software development and operations responsibilities. This role involves proactively improving reliability, efficiently managing production incidents, and leveraging automation to reduce operational overhead. Continued support is essential for ongoing integration and decommissioning efforts.
Key Responsibilities

• Design, build, and maintain CI/CD pipelines to streamline software delivery.
• Administer and enhance Jenkins-based build and deployment processes.
• Implement and maintain observability solutions, including monitoring, alerting, and logging.
• Participate in on-call rotations and support critical production systems.
• Respond to and coordinate the resolution of production incidents, supporting the Technology Operations Center (TOC).
• Conduct root cause analysis and lead post-incident reviews.
• Collaborate with software engineers to improve application reliability and operational effectiveness.
• Utilize modern IDEs and development tools to support troubleshooting and software delivery efforts.

Required Qualifications

• Experience with CI/CD pipeline development and automation, specifically with Jenkins.
• Knowledge of SRE principles, system reliability, and observability practices.
• Experience supporting on-call production environments.
• Understanding of incident management processes and operational support models.
• Software engineering experience with the ability to read, understand, and troubleshoot application code.
• Familiarity with modern development tools and IDEs.

Preferred Qualifications

• Experience with cloud platforms (AWS, Azure, or Google Cloud Platform).
• Experience with monitoring and observability tools such as Datadog, Splunk, New Relic, Grafana, or Prometheus.
• Knowledge of containerization and orchestration technologies (Docker, Kubernetes).
• Experience supporting highly available, large-scale enterprise applications.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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