Instanda Project Manager - Gulidford, Surrey (Hybrid)

Hi,

Instanda Project Manager
FTE
Guildford, UK (Hybrid - 1 day onsite per week)

Required Skills and Experience:

12+ years of total professional experience in project delivery, product implementation, or technology consulting, with strong exposure to insurance platforms and digital transformation initiatives.
5+ years of hands-on experience working on INSTANDA projects, including active involvement in platform configuration, implementation, enhancement, and rollout activities.
Proven experience delivering end-to-end INSTANDA implementations across one or more insurance product lines, from requirements gathering through go-live and hypercare.

Strong hands-on expertise in INSTANDA configuration, including:
Product setup and structure
Question sets and journeys
Rating tables and pricing logic
Underwriting rules
Document generation and templates
Workflow and business rule configuration
Portals and customer/broker journeys
Solid understanding of insurance domain processes, such as quote, bind, policy issuance, endorsements, renewals, cancellations, and servicing workflows.
Experience translating business requirements into functional specifications, user stories, and configurable solutions within the INSTANDA platform.
Strong knowledge of integration concepts and experience working with REST APIs, JSON, web services, and third-party system integrations such as policy administration, payments, CRM, claims, and document systems.
Hands-on experience managing environment coordination, release planning, deployment support, UAT, defect management, and production rollout for INSTANDA-based solutions.
Demonstrated ability to work closely with business stakeholders, underwriters, product owners, architects, developers, QA teams, and external vendors to drive successful delivery.
Strong understanding of Agile/Scrum and experience working in sprint-based delivery models using tools such as Jira, Azure DevOps, and Confluence.
Experience in data mapping, solution validation, test scenario definition, and support for SIT/UAT phases in insurance transformation programs.
Ability to identify risks, resolve delivery blockers, and ensure platform best practices are followed across all phases of the project life cycle.
Excellent communication, stakeholder management, and coordination skills, with the ability to manage both business and technical conversations effectively.
Prior experience in commercial insurance, personal lines, specialty insurance, or life and health insurance implementations is highly preferred.
Exposure to other insurance platforms, digital distribution systems, or low-code/no-code insurance platforms is an added advantage.