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P&C Licensed Customer Service Representative

TekShapersUnited States🇺🇸United StatesPosted 16 Jul 2026

Why This Role Stands Out

Leverage your P&C license and customer service expertise in this dynamic remote role, offering significant opportunities for professional growth within a reputable insurance company. If you thrive on providing exceptional support and possess strong communication skills, you'll find this position both rewarding and engaging. Apply today to join an innovative team and advance your career!

Quick Overview

Work Type
Remote
Level
Mid Senior

Job Description

Job Title: P&C Licensed Customer Service Representative

Location: US Remote

Employment Type: Full-time

Industry: Insurance

Requirements

  • Active Property & Casualty (P&C) or Personal Lines Agent License in the resident state.
  • Equivalent to a high school diploma or GED.
  • Prior customer service or call center experience in a fast-paced, high-volume environment, handling back-to-back calls and navigating multiple systems.
  • Ability to work flexible schedules within operating hours (7:00 AM–2:00 AM EST), including weekends, holidays, and accommodate schedule changes on short notice.
  • Comfortable working in a metrics-driven environment with defined performance goals (CX scores, handle time, quality, adherence, and productivity).
  • Ability to perform essential job duties with or without reasonable accommodation in a remote work setup.
  • Access to a reliable internet connection and a quiet, dedicated workspace.
  • Willingness to complete typing test (24 WPM / 80% accuracy) and other pre-employment assessments as part of the hiring process.
Tekshapers is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Skills

Call Center

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