Business Analyst

The COVE Monitoring Expansion Support role will help drive early visibility into operational performance, customer experience, and emerging business trends.
This individual will partner across UHC and Optum teams to analyze information, generate business insights, and support monitoring initiatives that enable better decision-making.
The ideal candidate is a strong communicator, team player, and business analyst who can translate data into actionable insights and work effectively across multiple stakeholder groups.
Core Responsibilities
Business Analysis & Insight Generation
Analyze existing reports, dashboards, and datasets to identify trends, risks, opportunities, and operational issues.
Apply business context to interpret findings and develop meaningful insights.
Help create monitoring views that provide early visibility into business performance.
Translate observations into actionable recommendations for stakeholders and leadership.
Stakeholder Collaboration
Partner with UHC, Optum, operations, analytics, and governance teams.
Facilitate cross-functional discussions and align stakeholders around business needs.
Build relationships and serve as a liaison across organizations.
Support data access coordination and help teams understand available information and its business value.
Executive Communication
Prepare concise, executive-ready summaries and presentations.
Communicate insights, risks, and opportunities clearly to both technical and non-technical audiences.
Support leadership decision-making through effective business storytelling.
Skill Requirements
Business & Analytical Skills
Strong analytical and problem-solving capabilities.
Ability to identify patterns, trends, risks, and opportunities.
Strong business acumen and operational understanding.
Ability to connect data findings to business outcomes and customer experiences.
Comfortable working in evolving and ambiguous environments.
Communication & Teamwork
Excellent verbal, written, and presentation skills.
Strong collaboration and stakeholder management skills.
Ability to work effectively across UHC and Optum organizations.
Proven ability to build relationships and influence without direct authority.
Team-oriented mindset with a focus on partnership and shared success.
Technical Requirements
Working knowledge of SQL for basic data exploration and validation.
Experience using Excel, Power BI, dashboards, and reporting tools.
Ability to understand data structures, key fields, relationships, and data limitations.
Experience interpreting reports and datasets to support business analysis.
Ability to quickly learn new data sources and business domains.
Ideal Candidate
A business-focused analyst with strong communication, collaboration, and relationship-building skills who can transform data into meaningful business insights.
The role emphasizes business analysis, stakeholder engagement, teamwork, and executive communication, with sufficient technical knowledge to effectively work with data and reporting tools.