Outbound Sales Development Representative - IT & Software

TD Synnex, an innovative software leader in San Francisco, seeks a Discovery Representative to identify and qualify new business opportunities in the IT and software space. In this role, you'll research target accounts, engage prospects via calls, email, and social channels, and uncover client needs to route high-quality opportunities to our sales team. You'll partner closely with marketing on campaigns, maintain accurate CRM records, and provide feedback from the market. Thrive in a collaborative, learning-focused culture with clear growth paths into advanced sales or account roles while working on impactful technology solutions.

Responsibilities

• Research and identify target accounts in the IT and software market
• Conduct outbound calls, emails, and social outreach to engage prospects
• Qualify leads and uncover client needs and challenges
• Schedule meetings and route qualified opportunities to sales executives
• Maintain accurate and up-to-date records in the CRM system
• Collaborate with marketing on campaigns and follow-up activities
• Provide feedback on market trends, prospect responses, and messaging
• Meet and exceed activity, pipeline, and qualified opportunity targets

Required Skills

• Lead qualification
• Outbound prospecting
• CRM software (e.g., Salesforce, Hub
• Spot)
• Cold calling and emailing
• Sales pipeline management
• Market and account research
• Written and verbal communication
• Opportunity discovery and needs analysis
• Data entry and reporting
• Collaboration with sales and marketing