Dealer Systems Business Analyst

Job title : Dealer Systems Business Analyst

Client : Heavy Machine Manufacturing Company

Duration : 1 Years

Location : East Moline, IL 61244

Shift : 1st Shift - 40 hours (8am to 5pm) On-Site 4 days/week

Major Purpose

Evaluates existing business processes, projects and/or initiatives; recommends business improvement opportunities. Leads the definition, development, and implementation of business process improvement projects and initiatives of moderate complexity. Assists with and/or leads resolution of business process issues and provides in-depth knowledge of business, processes and practices. Works without supervision while providing guidance to others. May serve as team lead or subject matter expert on a portion of the project.

Major Duties

• Interpret the business need and identify solution recommendations to business problems at a business unit level.
• Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
• Execute a communications plan within established internal communication systems and procedures.
• Deliver stakeholder engagement activities to support the development of effective working relationships for projects and to identify and respond to stakeholder needs and concerns.
• Carry out delegated activities to support the identification and evaluation of risks, issues, dependencies, and constraints associated with the project, as well as the design of mitigating solutions.
• Contribute to and support feasibility studies from a technological and organizational perspective, and document findings.
• Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats.
• Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.
• Contribute to reviewing existing operations in own area of work, and generate new ideas to assist in identifying continuous improvements.
• Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports.
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Skills, Abilities, Knowledge

• Data Collection and Analysis
• Verbal Communication
• Adaptive Mindset
• Analyze Alternatives and Recommend Solutions
• Computer Skills
• Enterprise Readiness Assessment
• Perform Gap Analysis
• Planning and Organizing
• Policy and procedures
• Prioritizing
• Project Risk and Issue Management
• Analyze Current State/AS-IS State
• Business Case Contribution
• Business Requirements Analysis
• Commercial Acumen
• Define Future State/TO-BE State
• Negotiation
• Project Change Management
• Project Communications Management
• Project Tracking and Reporting
• Review and Reporting
• Risk Modeling
• Stakeholder Expectation Management

Education

• Bachelor's Degree or Equivalent Level

Work Experience

• Experienced practitioner able to work unsupervised (13 months to 3 years)
• Basic experience of coordinating the work of others (4 to 6 months)

Position Responsibilities

• Collaborating with accounting to update and maintain current product pricing and billing processes.
• Developing new order processes in growth regions.
• Supporting the annual planning of the Microsoft ordering process with the Enterprise Desktop Applications Team.
• Supporting and monitoring the dealers order fulfillment process for Microsoft Products
• Proactively managing, tracking, and maintaining Microsoft software entitlements.
• Addressing dealer inquiries related to Microsoft licensing.
• Driving efficiencies in this area through automation and tools such as Power Platform, and helping to define best practices

What Skills You Need (Required skills/experiences)

• Financial Analyst and Supply Management Experience (Preferred)
• Process oriented, disciplined and organized, with strong attention to detail.
• Project management experience and/or experience leading change management efforts.
• Experience with financial analysis, thinking critically, and demonstrating results.
• Experience with the ability to drive, lead, and execute change.
• Strong communication (verbal and written), interpersonal skills, and ability to work with a variety of business partners.
• Prior Client experience is not required but is preferred.

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