Customer Service Representative

Role:                    Customer Service Representative

Location:             Augusta, GA

Skills Required:

·        Promoting and/saving products and services.

·        Providing an excellent customer experience via phone.

·        Negotiating and completing save/service order requests from customers.

·        Working with customers patiently, tactfully, and efficiently.

·        Strong attention to detail and accuracy

·        Excellent written and verbal communication skills

·        Ability to manage high call volumes and multiple tasks simultaneously

·        Accurately informing customers of various fees and adjustments.

·        Providing options to the customer based on product and service needs.

·        Active listening skills.