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User Researcher, GDS, NHS

XpertiseYorkshire🇬🇧United Kingdom

Quick overview

SeniorityMid Senior
Employment typeTemporary/Casual
Work modeHybrid
LocationYorkshire, United Kingdom
Agile

Job description

User Researcher, GDS, NHS

Xpertise have an urgent requirement for an User Researcher with the following essential skills and experience:

  • Proven experience leading user research for digital services with complex user journeys
  • Strong understanding of GDS and/or NHS design standards, and how research supports service assessments
  • Proficiency in a range of methods, such as interviews, ethnography, surveys, diary studies and usability testing
  • Ability to synthesise findings into clear insights that shape strategy and design
  • Experience mentoring and developing others within a research or design team
  • Experience working in agile delivery environments
  • Excellent communication, facilitation and influencing skills
  • User research experience in both the public and private sectors
  • Experience conducting research in complex public sector environments
  • A track record of turning research insights into actionable service improvements

Immediate start - inside IR35 - 2 days hybrid West Yorkshire

Please send CVs immediately

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