Quality Assurance Technician

Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at cornerstonebuildingbrands.com.

Reporting to the Quality Supervisor, this detail-oriented, self-starting individual is responsible for performing random quality audits on a variety of production lines, entering /reporting/communicating defect data daily, and maintaining records and files within the Quality Department. Other responsibilities include training on the shop floor, investigating root causes of recurring defects, generating reports, and supporting the Manufacturing and Quality Department where required.

Key Responsibilities:

• Inspect product throughout the manufacturing process.
• Perform failure investigations and root cause analysis.
• Perform process and product audits.
• Record quality data based on audit results to support production in identifying and correcting non-conformance trends.
• Perform product testing in a controlled environment, including on-site water testing and corner strength testing for weld quality.
• Perform quality inspection and performance on incoming shipments from various suppliers.
• Provide exceptional customer service through fact-based decision making, supporting production initiatives, and working with service on remediation in the field.
• Train shop floor employees on proper assembly, calibrating equipment & coordinating maintenance.
• Participate in quality standards review, creating work instructions and job breakdown sheets.

• Non-Unionized hourly position.
• Must be able to work flexible shifts, including occasional Saturday shifts as required.
• Physically fit (some heavy lifting).

Education & Skills 

• Grade 12 diploma or equivalent.
• Team player with excellent interpersonal skills, willingness to learn, and attention to detail.
• Committed to quality products and processes.
• Strong written and verbal communication skills.
• Computer and data entry skills.
• Familiar and able to use problem-solving tools such as Fishbone diagrams and 5-why analysis.
• Certification in Six Sigma is an asset.

Cornerstone Building Brands Canada is committed to an inclusive, equitable and accessible workplace. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.