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Full time
Finance

Junior Operation Executive

CodeGamaAssamIndiaPosted 2 Jul 2026

Why This Role Stands Out

This hybrid role offers a fantastic opportunity to develop valuable operational and client-facing skills within a reputable finance company, with potential for career growth as you gain experience in transaction monitoring and problem resolution. You'll thrive here if you possess strong attention to detail, excellent communication abilities, and a proactive approach to client support and process improvement. Don't miss out on this chance to launch your career in finance!

Quick Overview

Work Type
Hybrid
Schedule
Full Time
Level
Junior

Job Description

About JOB


We are looking for a detail-oriented and proactive Operations Executive to join our team. The candidate will be responsible for monitoring transactions, handling client queries, coordinating with internal teams, and ensuring smooth transaction processing and client support.

Key Responsibilities

  • Monitor, verify, and approve transactions as per company process and compliance requirements
  • Handle client queries related to transaction status, delays, failed payments, and beneficiary fund receipt issues
  • Coordinate with internal teams and banking partners for transaction investigations and resolutions
  • Respond to clients professionally through email and other communication channels
  • Send regular transaction status updates and follow-up emails to clients
  • Maintain and update Excel/MIS sheets for all client queries, complaints, transaction issues, and resolutions
  • Ensure all client issues are tracked, resolved, and properly documented
  • Escalate critical or unresolved cases to the respective teams promptly
  • Maintain accuracy, confidentiality, and operational efficiency in daily activities

Requirements

  • Bachelor's degree in BBA, BBM, BA, MBA, or any banking/finance related field
  • Freshers are welcome to apply
  • Good verbal and written communication skills in English
  • Basic knowledge of banking, remittance, payment operations, or financial services preferred
  • intermediary or Proficiency in MS Excel and basic computer applications
  • Strong attention to detail and problem-solving skills
  • Ability to manage multiple tasks and work in a fast-paced environment

Preferred skills

  • Experience in customer support, banking operations, or payment processing is an added advantage
  • Understanding of transaction monitoring and compliance processes preferred
  • Good coordination and follow-up skills


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