Infor Technical Project Manager

<>Location: Culver City, CA
Work Arrangement: Onsite 
Duration: 6 Months
Experience Required: 10+ Years
Job Type: Contract

JOB SUMMARY

We are seeking an experienced Infor Technical Project Manager with strong expertise in payroll technology, workforce management, enterprise applications, and production support. The ideal candidate will have hands-on experience with Infor WFM and UKG Payroll and the ability to lead technical teams, manage critical production issues, drive technology roadmaps, and oversee complex implementations and enhancements.

This role requires a hands-on technology leader who can work across technical strategy, architecture, production support, delivery governance, vendor management, and stakeholder engagement.

PRIMARY SKILLS

• Infor WFM,
• UKG Payroll,
• Payroll Technology,
• Workforce Management,
• Payroll Systems,
• Production Support
• Technical Project Management
• Incident Management
• Root Cause Analysis
• Enterprise Application Integration

SECONDARY SKILLS

• Workday HCM,
• SAP Finance,
• SQL & Reporting,
• APIs & File Transfers,
• Agile / Scrum,
• ITIL
• Vendor Management
• Technology Roadmaps
• Release & Change Management
• Data Validation
• Automation & Monitoring
• AI-Enabled Tools
• Power BI
• Cognos
• Advanced Excel
• U.S. & Canadian Payroll
• SOX / Audit / Compliance

KEY RESPONSIBILITIES

• Own the technical health, reliability, support model, and roadmap for payroll and workforce management applications.
• Lead production issue triage, diagnosis, root cause analysis, remediation, validation, and prevention.
• Troubleshoot payroll application, integration, data, access, configuration, calculation, timekeeping, and financial posting issues.
• Perform log reviews, data analysis, configuration reviews, interface tracing, file validation, schedule reviews, and security analysis.
• Drive issues through permanent resolution while ensuring appropriate controls around temporary workarounds.
• Develop and execute payroll technology strategies, roadmaps, architecture improvements, and investment priorities.
• Oversee integrations between payroll platforms, Workday, SAP Finance, banking, tax, time and attendance, and related enterprise systems.
• Lead implementations, enhancements, releases, cutovers, go-lives, and stabilization activities.
• Identify opportunities for automation, monitoring, reporting, self-service, and AI-enabled improvements.
• Establish support playbooks, diagnostic checklists, escalation procedures, knowledge articles, and cross-training plans.
• Lead and mentor technical employees, contractors, managed service providers, and vendors.
• Partner with Payroll Operations, HR IT, Finance, Information Security, Audit, and integration teams.
• Manage delivery plans, vendor relationships, contracts, service levels, and technology initiatives.
• Maintain technical documentation, configuration records, runbooks, testing evidence, change controls, and audit-ready documentation.
• Ensure compliance with payroll requirements, SOX controls, information security, privacy, and audit standards.

REQUIRED QUALIFICATIONS

• 10+ years of progressive experience in payroll systems, HRIS, workforce management, payroll technology, or related enterprise applications.
• Hands-on experience configuring, administering, troubleshooting, or implementing enterprise payroll or workforce management platforms.
• Strong experience with Infor WFM and/or UKG Payroll.
• Deep understanding of end-to-end payroll processing, including Hours-to-Gross and Gross-to-Net.
• Strong knowledge of U.S. and Canadian payroll requirements.
• Proven experience leading complex production incidents and root cause analysis.
• Experience with integrations, APIs, file transfers, data validation, SQL/reporting queries, testing, releases, and change management.
• Experience leading technical professionals, contractors, managed service providers, and vendors.
• Ability to translate payroll and business requirements into technical requirements, solution designs, delivery plans, and support models.
• Strong stakeholder and executive communication skills.
• Bachelor's degree in a relevant discipline or equivalent education and experience.

PREFERRED QUALIFICATIONS

• Hands-on experience with both Infor WFM and UKG Payroll.
• Experience with Workday Core HCM or Compensation.
• Experience with SAP Finance.
• Experience with Cognos, Power BI, advanced Excel, or SQL.
• Experience supporting complex multi-entity, union and non-union payroll environments.
• Experience with payroll technology implementations, migrations, cutovers, go-lives, and stabilization.
• Experience with scripting, workflow automation, AI-enabled tools, monitoring, or analytics.
• Agile, Scrum, ITIL, project management, payroll, or relevant platform certification.