Data Analyst

Job#: 3055008
Job Description:
Data Analyst
Location: Palm Beach Gardens, FL (Onsite)
Duration: 12-Month Contract (potential to extend)
Top Must Have:
ServiceNow performance analytics
AI usage experience
Role Overview
This role focuses on conducting operational and financial analyses to support informed decision-making. The position involves working on special projects, performing research, and developing reports. The focus is on business analytics, operational insights, executive reporting, and data storytelling, rather than data engineering or dashboard development.
Key Responsibilities

• Conduct moderate to complex operational analyses, working with cross-functional teams to optimize business performance.
• Apply data visualization techniques using Power BI, SQL, Python, and Excel to generate insights from business data.
• Lead process mapping initiatives, ensuring workflows align with business objectives and regulatory compliance.
• Develop cost models and identify opportunities for process improvements.
• Synthesize complex operational data, metrics, and trends into concise, executive-ready deliverables for Director and VP-level audiences.
• Gather and connect information across multiple IT operational towers to develop a cohesive view of performance and dependencies.
• Shape the overall leadership narrative by structuring key messages and articulating key takeaways.
• Independently manage assignments from initial information gathering and analysis through to the delivery of a polished, executive-ready product.

Required Qualifications
Education: A Bachelor's degree in Business, Economics, Information Systems, or a related field is required.
Experience: 6-10 years of experience in business analysis, market intelligence, and business process improvement.
Technical Skills:

• Strong analytical skills with the ability to identify trends, anomalies, and actionable insights within complex datasets.
• Hands-on experience with ServiceNow Performance Analytics, Platform Analytics, reporting, and dashboards, including IT operational KPIs.
• Experience tracking, validating, and interpreting IT performance metrics.
• Strong PowerPoint skills for creating and managing executive-level presentations.
• Excellent written and verbal communication skills.
• Strong understanding of IT Operations or technology environments.

Preferred Qualifications

• Ability to turn complex data into clear, concise, leadership-ready insights and presentations.
• A proactive and self-sufficient individual able to drive assignments forward with minimal supervision.
• An investigative mindset with the ability to connect disparate information and surface risks or opportunities.
• Experience working closely with leadership to understand objectives and translate needs into analytical deliverables.
• Ability to distinguish between supporting detail and the information most relevant to senior leadership.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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