Quick Overview
Job Description
Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.
Hotel Overview:
Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.
This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.
- Maintain cleanliness and organization of housekeeping storage areas, service corridors, linen rooms, and public spaces.
- Deliver and replenish linens, towels, guest supplies, and housekeeping amenities throughout the hotel.
- Support Room Attendants by removing garbage, soiled linens, and recycling from guestrooms and service areas.
- Respond promptly to guest and colleague requests in a professional and friendly manner.
- Assist with the movement and setup of furniture, rollaway beds, cribs, and other guest room items.
- Ensure housekeeping carts, equipment, and cleaning tools are stocked and maintained.
- Report maintenance concerns, safety hazards, and lost & found items following hotel procedures.
- Maintain cleanliness of back-of-house areas and support deep cleaning projects as assigned.
- Work closely with the Housekeeping leadership team and other departments to ensure a seamless guest experience.
- Follow all health, safety, and brand standards at all times.
- Other duties assigned
- Previous housekeeping, janitorial, or hotel experience is considered an asset.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational skills.
- Ability to work efficiently in a fast-paced environment.
- Physical ability to lift, push, pull, and carry items as required throughout the shift.
- Flexible availability including weekends, holidays, and evening shifts.
- Ability to work both independently and collaboratively within a team environment.
- Passion for hospitality and creating exceptional guest experiences.
All your information will be kept confidential according to EEO guidelines.
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