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IAM Technical Analyst – L2 Support (Microsoft Identity Manager)

Vallum Associatessheffield, england🇬🇧United Kingdom

Quick overview

SeniorityMid Senior
Work modeOn Site
Locationsheffield, england, United Kingdom
SQLT-SQLActive DirectoryC#.NETLDAPSQL ServerIAMITIL

Job description

We're Hiring: IAM Technical Analyst – L2 Support (Microsoft Identity Manager)

Location: Sheffield, UK – 2 days onsite per week

Rate: Up to £450/day | Inside IR35

Industry: Banking / Financial Services

We are looking for an experienced IAM Technical Analyst to join a strategic Identity and Access Management modernisation programme within a leading global banking organisation.

Key Requirements:

  • Hands-on experience with Microsoft Identity Manager (MIM), including MIM Sync, MIM Service, connectors, run profiles and provisioning workflows.
  • Strong L2 application/production support experience, including incident management, problem management, service restoration and root cause analysis.
  • Strong SQL Server / T-SQL skills for data investigation, troubleshooting and reporting.
  • Working knowledge of .NET/C# applications, application logs, configurations and troubleshooting.
  • Good understanding of Active Directory, Entra ID, LDAP, Kerberos, NTLM and authentication protocols.
  • Experience resolving identity synchronisation errors, provisioning failures and integration issues.
  • Knowledge of ITIL processes, change management, operational monitoring and technical documentation.
  • Strong stakeholder communication skills and experience working with global technical teams.
  • Previous HSBC experience is highly preferred.
  • Banking or regulated financial services experience is desirable.
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