Ambulatory Manager III (Nephrology and Rheumatology)

More Than Just Care, It’s Community  

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.  

If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You  

• Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. 

• Thrive: Full benefits, paid holidays, 29 days of PTO, management incentive program, employee discounts, and free individual retirement counseling. 

• Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. 

• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings  

Your Leadership in Action 

Munson Healthcare is seeking a highly collaborative, patient-centered Practice Manager to lead operations across our Nephrology and Rheumatology practices in Traverse City. This leadership role plays a critical part in delivering exceptional care experiences while supporting a high-performing team.

The Practice Manager will be responsible for:

• Operational Leadership: Oversee daily practice operations, staff and provider coordination, scheduling, and workflows to achieve access, efficiency, and productivity goals.
• Financial & Performance Management: Manage budgets, monitor financial performance, and use key metrics to improve operational and revenue outcomes.
• Revenue Cycle & Compliance: Optimize scheduling, insurance verification, authorizations, and collections while partnering with billing teams to improve accuracy and performance.
• People & Patient Experience: Lead hiring, coaching, and performance management; foster staff and provider engagement; and maintain patient satisfaction goals.

 

 

 

What’s Required  

• Education: Bachelor’s degree in a health-related field preferred; or 4+ years of progressive leadership experience in an ambulatory, medical office, or outpatient setting.
• Skills: Strong interpersonal and organizational abilities; capable of working independently and collaboratively.
• Knowledge: Medical terminology, EMR systems, coding, insurance billing, scheduling, data entry, and multi-line phone systems.
• Experience: Interdisciplinary team collaboration and problem-solving within physician practices and across departments to improve quality and operation

Preferred:

• Minimum two years of previous practice management experience 

Are you Munson Material? Apply today! 

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.