Sales Manager

ASSISTANT SALES MANAGER / SALES MANAGER – FINE JEWELRY
Location:
Santa Clara, CA | On-Site
Pay:
$30–$35/hour + Bonus & Commission
Additional Pay:
$300–$400/Month in Attendance & Meal Allowances
Bonus/Commission:
Approximately $1,300–$1,800/Month
Schedule:
Retail Schedule | Rotating Weekends & Holidays
Language Requirement:
Fluent Mandarin, Cantonese & English
POSITION OVERVIEW
Our client, an internationally recognized fine jewelry company, is seeking an
Assistant Sales Manager / Sales Manager to lead sales performance and customer experience at its Santa Clara location.

This role is ideal for an experienced retail leader with strong sales, clienteling, team-development, and luxury customer-service skills
. Candidates with extensive jewelry retail management experience may be considered directly for the Sales Manager level. WHAT YOU’LL DO

• Lead, coach, and motivate the branch sales team.
• Drive revenue through client development, merchandising, and promotions

.

• Help the team achieve sales, operational, and financial KPIs.
• Build relationships with new and returning customers.
• Deliver a personalized, high-level customer experience.
• Resolve customer concerns professionally and effectively.
• Coach employees to improve individual and team sales performance.
• Support employee training, development, and performance management.
• Identify opportunities to improve workflows and operational efficiency.
• Maintain compliance with company policies, internal controls, and applicable retail regulations.
• Utilize POS systems and other business applications to support daily operations.

WHAT YOU’LL BRING

• Significant retail sales experience

, with jewelry or luxury retail strongly preferred.

• Previous supervisory, leadership, or retail management experience.

•
Fluency in Mandarin, Cantonese, and English required.

• Strong jewelry product, merchandising, and sales knowledge.
• Proven ability to motivate employees and improve sales performance.
• Strong clienteling, relationship-building, and customer-service skills.
• Ability to professionally handle escalated customer situations.
• Understanding of retail compliance, internal controls, and risk-management practices.
• Familiarity with POS systems and Microsoft Office.
• Ability to work rotating weekends and scheduled holidays

.
COMPENSATION & BENEFITS
•
$30–$35/hour
, based on experience and position level.

• Approximately

$300–$400 per month in attendance and meal allowances.

• Average bonus and commission of approximately $1,300–$1,800 per month

, based on branch performance.

• Medical insurance.
• 401(k).
• Paid vacation and sick leave.
• Paid holidays.
• Birthday leave.

WHY JOIN?

• Leadership opportunity with an internationally established fine jewelry brand

.

• Earn additional income through branch sales bonuses and commission.
• Work directly with luxury jewelry customers and develop long-term client relationships.
• Opportunity to lead, coach, and develop a high-performing retail sales team.
• Join a global organization recognized for craftsmanship, customer service, and fine jewelry.