Quick overview
Job description
SAIC is seeking a Technical Writer to create, edit, and maintain a comprehensive library of technical and instructional documentation in support of a federal government client. This role will collaborate with trainers, SMEs, quality assurance personnel, and program managers to ensure all documentation meets program standards and supports a well-trained, high-performing workforce.
This position is expected to be remote and can be worked anywhere in the United States.
Responsibilities:
- Research, write, edit, and maintain a wide range of technical and instructional documents including: SOPs, Training Manuals, Instructor Guides, Job Aids, FAQs
- Ensure all documents are accurate, consistent, and aligned with current regulations, clinical guidelines, and program requirements
Partner closely with the MDE Training team to develop and refine training materials - Translate trainer-developed content into polished, publication-ready training documents
- Assist in the conversion of existing training materials into updated formats or delivery modalities (e.g., print to e-learning)
- Conduct interviews and working sessions with SMEs, medical professionals, trainers, and program staff to gather accurate and relevant content
- Research applicable regulations, policies, clinical guidelines, and best practices to ensure documentation accuracy
- Edit and proofread documents and training materials for grammar, spelling, punctuation, clarity and consistency
- Ensure all documentation adheres to established SAIC style guides (e.g., APA, Chicago, or program-specific style standards)
- Verify technical accuracy of content in collaboration with SMEs and clinical staff
- Ensure documents meet Section 508 accessibility standards where applicable
- Maintain a centralized, organized document management system or library
- Track document review cycles, expiration dates, and revision histories
Required Qualifications:
- Bachelor's degree and 6 years of relevant experience
- 3 years of experience in technical writing
- Exceptional writing, editing, and proofreading skills with a strong command of grammar, style, and plain language principles
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint, Teams), relevant Adobe Creative Cloud applications such as InDesign, Illustrator or
- Photoshop; and familiarity with Jira and Confluence
- Experience with Section 508 compliance and accessible document design
- Strong attention to detail with the ability to produce accurate, high-quality documents under deadline pressure
- Excellent interpersonal and communication skills; ability to work effectively with clinical, technical, and non-technical stakeholders
The ability to obtain and maintain a public trust clearance
Preferred Qualifications:
- Experience supporting a government health agency as a technical writer
- Experience in technical writing in a healthcare, medical, disability, or government program environment
- Familiarity with medical terminology
- Experience developing training documentation in a healthcare or clinical environment
- Knowledge of instructional design principles and adult learning theory
- Familiarity with electronic health record (EHR) systems and related user documentation
- Knowledge of DITA/XML structured authoring, Articulate Storyline/Rise, or Camtasia
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