Quick overview
Job description
Responsibilities
- Oversee all departmental activities and carry out supervisory responsibilities in accordance with company policies and procedures and applicable laws.
- Oversee and maintain production equipment, automated systems, and digital manufacturing tools.
- Supervise the daily activities of a team responsible for hardware configuration and physical setup.
- Lead technical troubleshooting, root cause analysis, and corrective actions for equipment and process failures.
- Develop, implement, and update SOPs for technical processes and equipment operation.
- Train production staff on technical procedures, equipment use, and safety protocols.
- Monitor and report on technical metrics, including efficiency, downtime, and quality.
- Ensure compliance with technical standards, regulatory requirements, and equipment calibration.
- Collaborate with cross functional teams on projects, resolving issues and improving processes.
- Analyze production data to identify bottlenecks and drive process optimization.
- Resolve employee issues, ensure positive employee relations, and promote and enforce all company policies fairly and consistently.
- Reviews production schedules, material and manpower resources and coordinates daily production activities to meet business objectives.
Knowledge, Skills and Abilities
- Proven experience in supervising technical or operations teams.
- Strong understanding of computer hardware and networking equipment
- Ability to lift and move heavy equipment safely.
- Excellent organizational and communication skills.
- Comfortable working in a fast-paced, hands-on environment.
- Education and Experience
- Minimum Required
- Requires a high school diploma or equivalent or 3-5 years in an assembly manufacturing environment.
- Ability to manage, train, and develop employees.
- Ability to resolve conflicts, meet deadlines, manage production activities, and effectively multi-task in a fast-paced environment.
- Proven experience making day-to-day decisions that affect the overall quality of products and processes.
- Excellent written and verbal communication skills
- Preferred
- 1 – 2 years of experience in a supervisor role
- Experience with data center or lab environments
Physical Requirements
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
- Ability to stand for extended periods of time
- Ability to lift up to 20 lbs.
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