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Bilingual Incident Response Engineer - 24x7 Cloud Outage Lead

Amazon Inc.Melbourne, Victoria🇦🇺AustraliaPosted 4 Oct 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia
AWS

Job Description

Amazon Web Services Australia Pty Ltd in Melbourne is seeking an Incident Management Engineer (Spanish/English bilingual) to own incident response for mission-critical workloads. The role requires leading response calls, coordinating with engineering teams, and ensuring rapid recovery for eligible AWS customers.

You will work in a follow-the-sun environment with core hours 9am-5pm AEST and occasional weekend/public holiday shifts, communicating clearly with executives and frontline staff, and

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