MED CTR FOOD SVC WORKER SR

%

of time

Essential Function (Yes/No)

Key Responsibilities

20

YES

Customer Service

• Smile, greets, and offers assistance to patients, customers, and staff.
• Knows the menu being served.
• Understands and provides accurate information to inquiries.
• Ensures a professional and gracious environment.
• Effectively communicates with a wide variety of individuals inside and outside the Medical Center.

20

YES

General Safety and Sanitation

• Follows proper hand washing procedures and glove use while handing ready to eat food and performing other duties.
• Prevents cross contamination of foods while assembling and serving food.
• Takes order and serves food using portion control and presentation standards.
• Uses correct equipment and procedures to maintain service temperature of foods.
• Uses correct equipment and procedures to perform sanitation duties.
• Proper use of ppe when working with chemicals per manufacturer instruction.
• Labels and dates food items following FIFO procedures.
• Clean and sanitizes work surfaces, work areas, and equipment.
• Clean, organize, and restocks food and dishware items in food racks, service stations, refrigerators, display cases, serving line, and storage areas in a timely manner.
• Assists in dishroom and potroom as needed.
• Sorts trash, recycling, and compost accurately.
• Performs required documentation for duties assigned.
• Utilizes all necessary IT applications to perform job duties.
• Adheres to safety guidelines.

55

YES

Retail Food Service and Barista

• Takes orders from customers in a timely and accurate manner.
• Prepare coffee and espresso beverages orders following standards.
• Assemble, serve, and replenishes food and supplies to customers following serving standards.
• Rings up customers accurately and performs cashier duties following UCSF cash and credit handling standards.
• Responsible for accurate money counts - change fund, deposits, and all transactions.

• Maintains servery and seating areas following cleanliness standards.

Patient Food Service

• Accurately assembles trays for patients per tray tickets following standards.
• Maintains efficiency and timeliness of tray assembly standards.
• Set up trayline stations, brew coffee, prepare beverages, prepare patient nourishments, assemble and replenish food for tray assembly following standards.
• Checks patient trays for accuracy and presentation in presence of TIM Clerk.
• Loads trays on the meal carts and utilizes TUGS and dumbwaiter systems to dispatch the trays in presence of TIM clerk.
• Delivers and picks up trays and formulas for patient and guest meals from their rooms per sequencing and dispatch from TIM Clerk.
• Follows tray delivery standards including two patient identifier confirmation.
• Maintains efficiency and timeliness of tray delivery standard of 45 minutes and scans trays accordingly.
• Maintains pantry and family lounge stock and sanitation.
• Passes menus to patients and assists patients with meal ordering, referring to DTRs as needed.
• Follows appropriate isolation precaution and insulin patient procedures.
• Collects credit card payment from guests following UCSF credit handling standards.

5

YES

Other Functions and Responsibilities

• Performs other related Senior Food Service Worker duties as instructed by supervisor, may be reassigned to other work areas within Nutrition & Food Services as operational needs dictate.
• Participates in training new employees and Dietetic Interns for shift duties as assigned.
• Reports fires or other safety hazards, respond to emergencies following procedures as in the case of fires, disasters, or floods.
• Completes required online and in person training.
• Reports malfunctioning equipment or repairs needed to supervisor.

• Follows down time procedures when IT applications are down.

100%