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Sr. ServiceNow Developer

Masterapp LabsRichmond, VA🇺🇸United StatesPosted 24 Aug 2026

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
Richmond, VA, United States
Posted
17 hours ago
SOAPOAuthAgileGenerative AIJavaScriptREST

Job Description

Title: Sr. ServiceNow Developer
Location: Richmond, VA, (Hybrid)-Onsite 3 days/week
Position Type: Contract
Interview Mode: Web cam

Responsibilities Include:

  • Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
  • Build secure, reliable integrations using REST, SOAP, webhooks, IntegrationHub, MID Server, and related technologies
  • Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
  • Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
  • Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile
  • Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions
  • Troubleshoot complex platform, integration, data, and performance issues
  • Apply development standards, security controls, automated testing, code review, source control, and release-management practices
  • Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities
Required/Desired Skills
Skill
Required /Desired
Amount
Actual Years of Experience
ServiceNow development and configuration
Required
4
 
JavaScript and ServiceNow client-side and server-side scripting
Required
3
 
API integration design, security, and troubleshooting
Required
2
 
REST/SOAP, JSON/XML, OAuth 2.0, authentication, logging, and monitoring
Required
2
 
ServiceNow ITSM processes and modules
Required
2
 
Flow Designer, IntegrationHub, Service Catalog, ACLs, and automated testing
Required
2
 
ServiceNow data models, tables, reference relationships, and CMDB
Required
2
 
User-centered solution design, accessibility, security, and maintainability
Required
2
 
Testing, code review, source control, and release-management practices
Required
2
 
Analytical, troubleshooting, documentation, and communication skills
Required
3
 
Collaboration with technical and non-technical stakeholders
Required
3
 
Employee Center, Service Portal, UI Builder, and configurable workspaces
Required
2
 
ServiceNow AI: Now Assist, generative AI, Predictive Intelligence, Virtual Agent, or AI Search
Required
2
 
Enterprise integrations; accessibility; CSA/CAD/CIS-ITSM/ITIL certification
Required
2
 
Other ServiceNow domains: ITOM, CSM, HRSD, IRM/GRC, or App Engine
Desired
2
 
Automated deployment pipelines, Agile delivery, and DevOps practices
Desired
2
 

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